Regional Relationship Manager

· Remote

Location

Remote

Type

Full Time

Job Description

Lessen LLCJobs
Regional Relationship Manager

Regional Relationship Manager

Posted 9 Hours Ago
Be an Early Applicant
Hiring Remotely in Scottsdale Arizona USA
Remote or Hybrid
Mid level
Cloud • Real Estate • Software • PropTech
Help us revolutionize real estate services.
The Role
The Regional Relationship Manager oversees customer portfolios and vendor relationships analyzes data for vendor performance and ensures strategic sourcing to achieve business goals.
Summary Generated by Built In
Lessen is the tech-enabled end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors owners managers and service providers. The company leverages a network of over 30000 vetted qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen LLC is a venture-backed privately held company with offices in Scottsdale and Chicago. 

    Job Summary
    The Regional Relationship Manager assists the department and leadership in achieving profitable business results through key KPI metrics. This role is responsible for the oversight of customer portfolio vendors and ensuring relationships are created and developed with our clients. This role also analyzes data used to align vendors in their geographic areas to reduce risk and improve performance and profitability.
     
    Responsibilities
    ·         Develop negotiation strategies and participate in negotiations with vendors on price delivery terms etc.
    ·         Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
    ·         Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
    ·         Uncover/understand client objectives challenges and needs by performing regular client needs assessments
    ·         Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships 
    ·         Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing negotiations etc. 
    ·         In project checks pre & post with focus on Quality Control. 
    ·         Assist Estimation and Project teams with any market issues as well as previewing front and back end projects when necessary. 
    ·         Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
    ·         Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
    ·         Perform work under general supervision; carefully reviews the details and accuracy of work performed 
    ·         Travel expected up to 40% of the time
    ·         Performs ad-hoc projects and other duties as assigned
     
    Role Specific Skills
    ·         Computer Skills: Microsoft Word Excel PowerPoint 
    ·         System Experience: Reno Walk Scopesy etc 
     
    Qualifications
    Minimum Qualifications
    ·         High School Diploma or greater 
    ·         4 years of experience in Construction Quality Control Customer Service or similar 

Skills Required

  • High School Diploma or greater
  • 4 years of experience in Construction Quality Control Customer Service or similar

What the Team is Saying

Jay Payne
Kirby Pumper
Maya Shea
Jay McKee
Jennifer Gordon
Trevon

Lessen LLC Compensation & Benefits Highlights

  • Leave & Time Off BreadthTime off is presented as generous spanning paid holidays sick time bereavement leave and paid volunteer time. For some roles flexible or unlimited PTO adds additional latitude.
  • Healthcare StrengthCore coverage includes medical dental and vision alongside mental‑health resources and FSAs. Pet insurance is also available indicating breadth beyond standard medical plans.
  • Parental & Family SupportPaid parental leave family medical leave childcare benefits and onsite mother’s rooms are highlighted. These supports signal a family-oriented approach to benefits.

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The Company
HQ: Scottsdale Arizona
713 Employees
Year Founded: 1999

What We Do

Lessen is the tech-enabled end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors owners managers and service providers. The company leverages a network of over 30000 vetted qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen LLC is a venture-backed privately held company with offices in Scottsdale and Chicago. To learn more visit Lessen.com.

Why Work With Us

We make caring for and improving properties simpler faster better. Powered by tech and perfected by people we deliver best-in-class transformational solutions to deliver assets to market faster keep businesses up and running and improve customer and resident experiences. We're property services simplified.

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Lessen LLC Teams

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Lessen Direct - A Mobile Technician Workforce
About our Teams

Lessen LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Lessen managers decide how teams work best—office home or hybrid. We value flexibility connection and outcomes investing in tools that keep everyone aligned and focused on delivering great results together.

Typical time on-site: 3 days a week
HQScottsdale AZ
Chicago IL
Learn more

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Date Posted

05/21/2026

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