Regional Sales Enablement Manager (Remote)

LivePerson (NASDAQ:LPSN) is a Conversational AI company creating digital experiences that are Curiously Human. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

The Regional Sales Enablement Manager (Americas) role, is a core role in our global Sales Enablement team, a part of our Global Revenue Organization. This primary focus of the role is to lead and execute sales enablement programs in the region to help make our sales team successful in solving their customers' challenges with LivePerson technology and solutions. The Regional Sales Enablement Manager (Americas) will need to collaborate within the Sales Enablement team and across the regional sales team to strategically create, roll out and facilitate a robust sales enablement program that provides newly hired sales talent with all the necessary knowledge and tools in a scheduled format, to reach revenue goals while leveraging the strong backbone of the company culture. This program will have measurable targeted objectives that Enablement is responsible for - like time to first sale and number of opportunities in late-stage and more. This role requires systems-thinking and a highly collaborative mindset.

You will have the opportunity to be part of a nimble, highly impactful team and help drive the adoption of Conversational AI and messaging among the world's largest brands including retailers, telcos, banks, airlines and more - it's impressive!

You will thrive here if:

• You can operate in a fast paced, dynamic environment
• You believe that data is used to objectively facilitate the change in behaviors, activities and outcomes
• You see feedback or failure as motivation to learn and to grow
• You relate to our core principles and want to work with experts in their respective fields in a highly collaborative manner
• You have high emotional intelligence and focus on the success of others - especially our sales people

• Produce, enhance, and facilitate virtual and in-person onboarding programs, post-onboarding initiatives and sales trainings to immerse our sales team in LivePerson's culture, products, capabilities and solutions, share best practices and set them up for success, from prospecting through the customer lifecycle
• Provide thought leadership, innovation and creativity in order to find the best solutions to help our sales professional succeed
• Highly responsive to the needs of LivePerson's Global Revenue Organization globally and in the region you manage
• Collaborate with regional teams and sellers and communicate in the way our sellers need to learn to drive effective action
• Review, monitor, and update the efficacy of online learning modules
• Proactively identify, track, manage, communicate with stakeholders on a consistent basis regarding priorities, timing, risks and path to mitigate issues and risks
• Assistance in our annual SKO, either globally or regionally
• Collaborate with the recruitment team to identify key markers of successful sales attributes
• Travel up to 25%

• Bachelor's degree in Information Systems, Business Administration, or other related field, training or equivalent work experience
• Coaching mentality and ideally past coaching experience within a sales organization
• Minimum 5-8 years of professional experience in Sales Enablement
• Have successfully carried a quota or been the driving force behind winning new business
• Facilitated training and learning development for sales teams
• Excellent written, verbal presentation and organizational skills, ability to interface with internal stakeholders
• Experience in a global organization, collaborating with cross-functional and distributed teams

• Health: medical, mental, dental, and vision
• Time away: vacation, dependent care, holidays, wellness days, and more
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: WFH support, 24/7 access to professional counselors, voluntary ins. coverage, exclusive perks and discounts

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. At LivePerson, the option to work remotely has helped shape who we are today: a collective of innovators and industry leaders working toward the same vision. While we maintain hubs in NY and Seattle as well as WeWork locations across the globe, our employees choose the environments that work best for them from anywhere in North America.

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.