Regional Sales Engineer

Summary

Sell for all product groups within SMS group at a designated customer region. Manage and be involved in whenever possible all SMS group activities at customer locations. Develop relationships within a specific customer locations across all business areas; maintenance, operations and purchasing. Maintain good working relationship with customer and develop personal relationships when possible.

Who we are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

www.sms-group.us

What you'll do

• Responsible for sales volume at a given customer as assigned by General Manager of Sales, bring RFQs and potential sales opportunities from designated customer locations.
• Review all proposals prior to submission to the customer, submit or approve/authorize proposal submissions.
• Develop or assist in creation of scope of work or required supply for spare parts, prospective projects and/or field service opportunities.
• Interact with Estimators, Account Specialists and Product Managers to explain/clarify work scope for repairs and modernizations and/or spare part RFQs.
• Work with customers to develop concepts for improvement of customer equipment.
• Interact with other SMS group companies and all SMS divisions including corporate management on all work provided for a given customer.
• Interact with SMS Repair and Modernization group on equipment improvements & specification changes.
• Interact with customer personnel in regards to work performed by SMS workshop and/or spare parts supply.
• Complete reporting requirements for customer, including but not limited to meeting reports, Certify expense reports, CRM updates, updating customer contact information.
• On site review/repair of customer equipment issues, including aiding in resolving warranty claims.
• Perform other duties as assigned or requested by SMS upper management.
• Aid in coordinating all projects involving multiple SMS facilities for given accounts
• Provide customer and SMS facilities with frequent status reports
• Ensure project schedules and/or deliveries are being met, if not communicate with customer and SMS facilities and/or Business Units
• Support customer during startup and commissioning of projects. Provide feedback to SMS facilities and/or Business Units

What you'll need

• Engineering degree with 5+ years steel/metals industry experience or 8+ years of steel/metals industry experience
• Sales background, negotiating skills and manufacturing understanding a plus
• Excellent communication skills with the ability to work with high-level customers
• Knowledge of project management principles and practices
• Strong team player and the ability to work under pressure.
• Ability to prioritize, organize and multi task.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios and proportion to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Computer Skills: SAP CRM, Microsoft Outlook, Word, Excel, Access and Project Software, Engineering Software (CAD/CAM) - not required but useful

What we offer

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What we do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.