Registration Coordinator

The Registration Coordinator is responsible for coordinating all aspects of registration site creation and onsite logistics for assigned events. The coordinator will work closely with outside vendors, staffing agencies, as well as in-house departments to coordinate all registration-related matters.

We are looking for a highly organized individual with excellent communication and organizational skills who can easily adapt to shifting priorities. This role demands that you can work in a fast paced, team-oriented environment, and can move quickly in a culture that supports innovation, empowerment, and ownership. You must be results oriented, a self-starter with initiative and vision for process improvements.

What you will do:

• Responsible for the creation, quality assurance, and ongoing testing of multiple online event registration pages
• Strategize with event teams and vendors to achieve registration goals
• Troubleshoot registration related issues
• Provide registration assistance to both internal and external customers
• Build custom registration reports
• Work with Registration Manager on invoice processing
• Create onsite registration layouts and staging guide documents that provides all signage, internet, electrical & furnishing requirements
• Research & contract with area staffing agencies
• Coordinate and finalize temporary staffing needs for assigned events
• Travel to events to manage onsite registration process and temporary staffing
• Assist in responding to incoming customer inquiries via a centralized team email inbox.
• Other duties as assigned

Skills You'll Bring to Our Team:

• Thrive in a dynamic team environment
• Strong organizational skills with the ability to prioritize and follow-up
• Ability to work independently, as a team member, and as a team leader
• Strong attention to detail
• Naturally curious. You're innovative, extremely creative, and constantly looking for ways to tweak and optimize processes.
• A utility player. You're willing to help wherever needed. Partnering cross-functionally to solve problems.
• Adaptable, innovative, and self-motivated
• Excellent communication skills
• Proven time management skills
• Proficient computer skills in MS products (Word and Teams) and above average competency in Excel.
• Ability to work within tight timeframes and simultaneously manage multiple projects
• 1-2 years of experience in an office environment

Strong Pluses:

• Experience with registration software, WorkFront, Google Docs, and Jira
• Event management experience
• Foreign language skills

Travel is required (3-6+ weeks/year) and may include international travel.