Relationship Development Manager - Libraries & Archives - NYC Metro or Los Angeles Metro

Conserv is looking for a talented preservation professional to lead our outreach and relationship development for new library & archive customers. At Conserv we build brand awareness through outreach, building long-term relationships with professional organizations, academic programs, and other partners. We engage our audience with valuable digital content that educates on the importance of preventive conservation and environmental monitoring. We believe the cultural heritage space is driven by meaningful relationships focused on collaboration. 

As the Relationship Development Manager - Libraries & Archives you’ll be responsible for executing targeted outreach as well as in person visits to build relationships with new and existing customers as well as be the voice for Conserv in the community as a whole. 

Compensation & benefits: 

• $50K Base salary + Commission with on target earnings of $110K
• Health, dental, vision insurance
• Unlimited vacation policy
• 401K plan

Who You Are

• THIS IS A REMOTE POSITION, but you are located in New York Metropolitan Area, Philadelphia, or Los Angeles to be able to visit existing and potential customers, attend events & conferences in one of those areas. 
• You are a trained archivist or librarian
• You have a large existing network of relationships in the library and archives space 
• You are familiar with environmental monitoring and excited about how new technology can help preserve cultural property
• You are active in the professional organizations/associations in the libraries, academic libraries, and archives spaces and would like to participate more: SAA, COSA, ALA, ATALM, etc.
• You enjoy making new relationships and like to call/email new people to understand their needs and collaborate
  
• You are passionate about the mission of libraries and archives and invested in their success
• You are comfortable with a commission based compensation package. For this role you will be measured on how many prospective customers you introduce to our accounts team

Responsibilities

• Reach out to dozens of libraries & archives professionals every month to offer assistance around environmental challenges and see if they might be a good fit for the Conserv Environmental Monitoring Platform
• Represent Conserv at conferences, meetups, and events
• Work closely with our Conservator | Senior Account Executive to gather requirements and design healthy business relationships for new customers of the Conserv Platform
• Deepen our relationships with professional organizations and academic programs
• Assist with library/archive content that is useful and engaging
• Assist with escalated customer success issues for our library & archives clients. You will help our Customer Experience team elevate our onboarding and support materials for this subsection of customers as well
• Support communication efforts in other parts of the business - webinars, training, sales, product, etc.
• Ensure all company outreach communication is consistent in terms of style, quality and tone of voice for libraries & archives

Other Requirements

• Sales experience is nice to have
• You are a trained archivist or librarian
• Experience with a CRM (Salesforce, Hubspot, Etc.) is nice to have
• Strong organizational skills
• Experience/desire to do cold outreach to build new relationships
• Experience gathering requirements and understanding needs
• Comfortable with Gmail, Google Docs, Sheets
• Comfortable acting as the company's spokesperson, virtually and in-person

• Willingness to travel to in-person events & site visits throughout the year, has a reliable car and willing to drive

Our Mission

There are millions of people around the world committed to preserving our cultural heritage - in libraries, museums, archives, historic properties, and private collections. This community is focused on preservation -- the process of identifying and minimizing risks to collections arising from the environment, pests, theft, and other agents of deterioration. Because current preservation tools are inadequate - too hard to use (not built for us) and too expensive (not a good value) - important elements of our cultural heritage are at risk.

Conserv exists to increase access to quality preventive conservation technology. We are making big investments in hardware and software to enable cultural heritage professionals to more easily prevent damage to collections. We believe that preventive conservation is the sustainable way forward for preservation.

Conserv exists to listen and respond to the needs of collections care professionals. We are designing products to support professionals from diverse backgrounds at collections of all shapes, sizes, and budgets. Our tools reflect a belief in progress over perfection for every collection.

Conserv exists to support preservation research and commercialization efforts.  We are developing datasets that will empower preservation researchers to ask new questions. And we’re partnering with researchers to ensure that the best ideas turn into practical applications for collections around the world. We’re a force multiplier for preservation research projects.

Conserv exists to further the mission of the collections we serve. We are helping tell the stories of our partners - incredibly interesting people doing important work. We believe that our success starts with the success of the people we serve. We aim to be a preservation partner, not just another vendor.

Conserv is now evolving from an environmental monitoring tool into a complete platform for preventive conservation work. Over the next few years we’re developing tools for pest management, disaster planning and recovery, predictive damage modeling, fractional conservation services, and a virtual courier offering.

These are our ambitious projects to re-shape what’s possible for preservation professionals. The old constraints are gone. Conserv is a company completely focused on collections with a team that can deliver. We’re looking forward to building whatever we can dream up together.