Relationship Manager

Curinos is the leading provider of data, technologies and insights that enable financial institutions to make better and more profitable data-driven decisions faster. Born out of the combination of two familiar industry powerhouses, Novantas and Informa’s FBX business, Curinos brings to market a new level of industry expertise across deposits, treasury management lending and digital experience solutions and technologies.

Curinos is currently seeking a Relationship Manager to support their top tier clients. The ideal candidate is passionate to network and build deep client relationships, strengthening partnerships by focusing on exceptional client experience and linking value to the clients’ needs.

The Relationship Manager is actively involved in maximizing the lifetime client value with Curinos’ top tier clients. The Relationship Manager will partner with the Client Manager in retaining client partnerships and expanding the client wallet share across all Curinos solutions and services. In this role, the Relationship Manager will develop and maintain relationships with mid-level leaders within the assigned territory. The individual will be responsible for ensuring Curinos delivers a high-quality ‘Client-Centric’ experience to the assigned high-value clients while partnering with the Senior Client Manager to develop an account-based strategy for revenue growth.

You will have the ability to:

• Provide input into the Client Manager’s account plans and opportunity strategies.
• Execute and manage relevant portions of the account plan under the guidance of the Client Manager.
• Invest time in strengthening existing client relationships.
• Participate in reviews and provides educated and relevant perspectives.
• Respond to and deliver on client requests and/or engages the Client Manager.
• Contribute to Request for Proposal responses.
• Plan and execute discovery calls, sales presentations, etc.
• Leverage strategic alliances within assigned book of business and mapping out organizational structures and identifying key stakeholders.
• Identify opportunities at the mid-level or higher and strategizes best approach with the Client Manager.
• Engage the relevant Curinos teams and Buying Centers to help promote Curinos solutions and expand client wallet share.
• Assist in handling escalations and risks related to the assigned accounts.
• Participate on internal or client-facing business review presentations.

• Bachelor’s Degree required OR equivalent combination of education, training, and experience.
• 5+ years’ experience in a client-facing sales or relationship management roles within the financial services industry.
• Ability to network and build deep client relationships, strengthening partnerships by focusing on exceptional client experience and linking value to the clients’ needs.
• Excellent problem solving, business communication (written & oral), and client management skills are essential; able to leverage a consultative approach to engaging with clients.
• Passionate about strengthening and nurturing existing client relationships.
• Comfortable engaging mid-level to senior level executives within an organization.
• Experienced working independently and collaboratively across the organization.
• Skilled at conflict/issue resolution, strategic and critical thinking, and ownership.
• Ability to visualize and execute strategically across the client organization.
• Self-starter, goals driven team player who thrives in a high-pressure environment and seeks to perform beyond expectations.

Why work at Curinos?

• Competitive benefits, including a range of Financial, Health and Lifestyle benefits to choose from 
• Flexible working options, including home working, flexible hours and part time options, depending on the role requirements – please ask! 
• Competitive annual leave, floating holidays, volunteering days and a day off for your birthday!
• Learning and development tools to assist with your career development
• Work with industry leading Subject Matter Experts and specialist products
• Regular social events and networking opportunities
• Collaborative, supportive culture, including an active DE&I program
• Employee Assistance Program which provides expert third-party advice on wellbeing, relationships, legal and financial matters, as well as access to counselling services 

Applying: 

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't meet all the requirements. If you're excited about working for us and have relevant skills or experience, please go ahead and apply. You could be just what we need! 

If you need any adjustments to support your application, such as information in alternative formats, special requirements to access our buildings or adjusted interview formats please contact us at [email protected] and we’ll do everything we can to help. 

Inclusivity at Curinos: 

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.