Relationship Operations Mgr - Str Partners

The Relationship Operations Manager - Strategic Partnerships will be responsible for the overall management and oversight efforts of the bank's Strategic Partnership relationship managers. Relationship Operations Manager, under the supervision of the Vice President of Strategic Partnerships, is responsible for overseeing the ongoing oversight efforts of the bank's partner programs.

Essential Duties and Responsibilities

• Responsible for the management and oversight of the operational, reputational, and legal risks the bank is exposed to in its strategic partnerships business line.
• Act as the primary point of contact for relationship managers and program managers involved in the bank's Strategic Partnership suite of products.
• Responsible for coordinating with all applicable internal departments and external parties to ensure the oversight efforts related to a program are carried out.
• Ensure that program manager's business practices, policies and procedures, customer facing legal and marketing material, software systems, customer correspondence, documents, and disclosures comply with federal and state regulations by effectively leading the relationship management team.
• Responsible for managing all oversight efforts of the relationship management team.
• Works closely with Strategic Partnerships compliance team to ensure proper oversight of a program manager from a wholistic perspective.
• Travel required as needed, up to 25% of time, usually 2-4 consecutive days per trip.
• Other duties as assigned.

Education and Experience Requirements

• Minimum of 8-10 years of banking experience.
• Bachelor's degree strongly preferred.
• Management experience preferred.
• In-depth understanding of the strategic partnerships business.
• Direct experience dealing with regulatory bodies preferred.

Knowledge, Skills, and Abilities Requirements

• Ability to lead and maintain working relationships among team members.
• Excellent ability to analyze and interpret complex information.
• Proficient knowledge of bank products, services, policies, and procedures.
• Sound decision making, strong self-confidence, and good judgement is required.
• Able to work independently.
• Strong attention to detail and effective communication skills are required.

TAB Bank Offers:

• Onsite Gym
• Tuition Reimbursement
• Paid Holidays
• Gym Reimbursement
• College Scholarships for Employees and Families
• 401(k)
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• I Made the Grade
• Holiday Club Program
• Medical, Dental, Vision, Life and AD&D, Voluntary Disability, Flex Spending & Dependent Care

TAB Bank will not sponsor applicants for work visas.