Release/DevOps Engineer

Location: Bogotá, Colombia 

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible. 

We are looking to hire a Release/DevOps Engineer who will support the Release/DevOps team within Telesign as we build a highly virtualized and distributed transaction processing platform. The release team, working in conjunction with development and systems administration team, employs an Agile DevOps oriented approach to improve the quality, consistency and efficiency of deployment of Telesign’s products and infrastructure. 

The Release team includes staff in US and Belgrade, Serbia. Team members must be detailed oriented, demonstrate good risk management-based decision making, and bring innovative, reliable solutions to challenges and problems alike.  Successful candidates will possess strong Linux technical skills, along with proven DevOps experience. Candidates must self-motivate and demonstrate drive to research and complete assigned tasks whether working independently or as a member of a cross-organizational team. 

Key Responsibilities

• You will be the go-to person for all things build related and the key representative for the development teams for Telesign’s software releases
• Work closely with the Development and Operations teams to make Telesign’s releases as smooth as possible
• Facilitate and support the release process from development through production 
• Monitor and administer the automated build and continuous integration process (Jenkins) to ensure correct build execution, and facilitate resolution of build failures 
• Develop and maintain documentation of the build/release process 
• Work as part of a virtual team moving Telesign to a continuous delivery capability through use of microservices, containerization and orchestration.  
• Investigate tools that may speed up the process or make us more efficient in build and release management 
• Ensure Telesign’s service levels are met through highly available and redundant infrastructure
• Work with Telesign security and network teams to ensure the security and integrity of our services
• Provide technical support to Engineering, Customer Success and other organizations as needed
• Manage personal workload through internal ticketing system and provide regular status updates

Essential Requirements

• 3+ years’ experience with DevOps automation configuration management and orchestration tools (Puppet, Ansible, Terraform, Chef, Jenkins, Kubernetes, Open Shift, Docker …) 
• 3+ years in systems administration experience in building and supporting virtualized Linux systems using cloud-based services in a highly available service-oriented architecture  
• Strong knowledge of Linux and bash scripting 
• Knowledge of some programming language (Python, C++, Java …) 
• Basic knowledge of some non-relational databases (Redis, Elasticsearch …) 
• Proficiency with Observability tools (Grafana, ELK, PagerDuty, Icinga, Datadog, Prometheus, etc.)  
• Good SQL and database skills 
• Understanding of development best practices and standards (design patterns, coding standards, etc.) 
• A solid grounding in version control and experience working with a team using Git 
• Solid understanding of basic networking design and principals (VLANs, IPSec, and load balancing)
• Knowledge of basic Linux system administration tasks 
• Excellent interpersonal, communications and organizational skills 
• Capable of multitasking, prioritize multiple assignments, work with managers and team leads to delegate tasks to peers perform research independently 
• Must be a self-learner with strong problem solving and analytical skills 
• Ability to speak and write clear English in order to facilitate clear, unambiguous communications 
• Bachelor’s degree in Computer Science or equivalent work experience

About Telesign

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. 

Telesign also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics. 

NOTICE TO ALL POTENTIAL JOB CANDIDATES 

We recently have become aware of individuals, unaffiliated with Telesign Corporation, who have been sending out fake employment offers using a name similar to ours, in an apparent attempt to defraud would-be job candidates. In a recent example, a scam email was sent from the @outlook.com domain. All emails sent on behalf of Telesign will come from email addresses ending in @telesign.com. 

Please be advised that Telesign Corporation does not solicit candidates for employment via email - nor do we require or ask for fees or payments during any phase of the recruitment or hiring process. If any person solicits financial information, fees, or payments from you as part of the "recruitment process" or as part of a purported employment offer, you should assume that the communication is not from Telesign Corporation and is not sanctioned or approved by our Company. 

If you have received one these offers or believe you have been the victim of fraudulent activity via the internet, we would appreciate you filing a complaint with the Internet Crime Complaint Center at the link below: 

http://www.ic3.gov/default.aspx