Reliability Engineer

At Airtable, our mission is to democratize software creation by enabling anyone to build the tools that meet their needs. More than 300,000 companies use Airtable for business-critical use cases, with some of our largest customers using Airtable to run global processes across thousands of employees.
 
Airtable is looking for someone to help us develop actionable reliability and performance measurements from the customer's perspective, and drive sustainable operations improvements across the organization to continually improve the Airtable product experience. The vision of the reliability function is to enable Airtable to both rapidly deliver solutions to our customers, and keep them delighted with Airtable stability and performance at the same time.
 
As Airtable's first Reliability Engineer, you will be impacting Airtable customers directly by helping us determine exactly how to translate an Airtable user's experience with the product into actionable SLIs, performance metrics, and feature monitoring. You will also learn about both product and infrastructure teams' current development practices and build tools and frameworks to have a multiplier effect on their operations. This is a ground-floor opportunity with room for rapid growth for the right candidate.

• Help Airtable Engineering create and maintain meaningful customer-centric SLIs that are actionable through processes, best practices, tools and frameworks.
• Build a deep understanding of how Airtable features and systems interact, scale and fail, and use that insight to help teams systematically identity risks and opportunities for remediation.
• Uplevel teams and raise the bar for operational excellence by forming engagement models with teams across Engineering, and working alongside those teams to identify areas for improvement.
• Standardize the definition of operational excellence by establishing best practices across the organization as it relates to reliability and performance.

• You have demonstrated experience implementing best practices for measuring reliability, uptime, availability and performance at a product or SaaS company.
• You are passionate about operational excellence, upleveling teams, and growing a culture that uses metrics to improve reliability for Airtable customers. Leading technical discussions, driving technical decisions, and explaining complex concepts is your strength.
• You have 4+ years of experience with programming languages, with deep expertise in at least one server-side programming language (NodeJS, Python, Java). Your code is testable, maintainable, and understandable.
• You have 4+ years of experience developing tooling, automations and frameworks that are used by other engineering teams.
• You are familiar with a broad range of testing, observability, security, and infrastructure tooling (metrics, CI/CD, logging, tracing, unit and integration testing, deployment tooling).
• You have strong communication skills and experience working with and alongside engineers from a variety of different team environments (front-end, platform, etc.). When you work alongside a new team, they see value in your contributions very quickly.

• We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
• High deductible health plan available with health savings account contribution
• Complimentary One Medical membership for individuals and dependents
• Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.  
• Complimentary mental health support via Modern Health 
• Family planning support via Carrot (fertility, adoption, and surrogacy)
• Flexible and generous time off and sick time benefits
• 16 weeks of parental leave
• Annual Learning & Development wallet to support your career development
• Emergency backup care for dependents 
• Access to financial planning and legal support
• Supplemental reimbursement for Gender Affirmation procedures and services
• Access to pre-tax Transportation & Commuter Benefits

The compensation awarded to successful candidates will vary based on their location, relevant skills and experience. For New York City based roles, the base salary range for this role is  $245,410 - $322,905. The total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.

Airtable is working on the next computer revolution: one where anyone – even without technical training – can create customized applications that fit their needs, build more interconnected teams, and take part in a growing community of people who share what they create. Founded in 2012 and headquartered in San Francisco, Airtable powers teams at more than 300,000 organizations around the world. Our most recent funding round valued Airtable at $11.7 billion and raised $735 million in additional capital, and we're just getting started!