Remarketing Operations Manager

Description

The ideal candidate for the position of Remarketing Operations Manager is driven to actively develop and execute all aspects of GM's used car operations across all European markets. This entails establishing and developing partnerships with key remarketing partners across Europe and leading the day-to-day used car operations.

Additionally, you will be tasked with budget planning, forecasting, and supplier management to ensure operational efficiency and financial control over the different active European markets. Close collaboration with a variety of internal and external partners is crucial for streamlining operations, driving improvements in inventory management, refurbishment processes, and ensuring overall used vehicle quality.

Key Responsibilities

• Establish and oversee the end-to-end process of Used Car Operations in Europe.
• Support and improve GM Europe Wholesales Operations
• Track and manage operating expenses, ensuring that all processes are aligned with budgetary goals.
• Provide accurate and timely forecasting of inventory levels, vehicle sales, and refurbishment capacity to meet market demands.
• Coordinate and build successful relationship with third-party partners across Europe to ensure efficient and effective reconditioning operations.
• Monitor and enforce GM Used Cars Quality standards, ensuring compliance with European regulations and GM's certified pre-owned program.
• Partner with Sales, Aftersales, Logistics, Finance to provide regular updates and reports on inventory status, reconditioning progress, and partner performance.
• Train and mentor European team members and partners on best practices and standard operating procedures.
• Build a culture of continuous improvement and operational excellence within the European remarketing operations team.

Additional Description

Key Personal Requirements:

• Innovator Mindset: Ability to leverage insights to build strategic plans that will disrupt in order to win and exceed objectives
• Strategic Thought Leadership : Ability to embrace the 'art of the possible' to create organizational change and impact allocation of resources. Possess business and strategic acumen with ability to communicate broader business vision to cross-functional and technical teams.
• Team Building & Leadership: Ability to influence at all levels. Possess strong partnership skills with a history of collaborating across organizational boundaries, working with and influencing others, and creating clarity from confusion.
• Outcome-Oriented: Ability to clearly articulate desired outcome(s). Possess ability to assess complex situations quickly, assess risks and be decisive. works collaboratively to create a path to achieve it.
• Business Acumen: Ability to formulate a strong POV and adjust plans strategically in a changing environment. Possess strong business agility.
• Analytical & Forward-thinking: Proactively identifies and resolves problems in a timely manner. Can synthesize complex or diverse information, use intuition and experience to complement data. Adaptable to dynamic situations.

Required Skills and Qualifications:

• Minimum of 3+ years of experience in remarketing, aftersales, inventory management or a related role within the automotive industry.
• Sound understanding of the remarketing practices, players and KPIs in the major European markets. A strong network with key potential partners for remarketing operations is considered a plus.
• Strong analytical skills with the ability to analyze data, identify trends, and implement solutions to drive efficiency and reduce costs.
• Proven ability to work in cross-functional teams and manage multiple priorities in a fast-paced environment.
• Ability to build relationships and work through challenges with partners.
• Ability and willingness to travel across Europe.
• Familiarity with European automotive regulations and standards.
• Strong communication and leadership skills, with the ability to manage and mentor teams effectively. Hands-on mindset.
• Proficiency in English, plus either German or French.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

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