Job Description
Who We Are
McMaster-Carr is a trusted e-commerce company that keeps industry moving. For 125 years customers have counted on us to deliver the right parts quickly and accurately so they can fix problems avoid downtime and keep critical operations running. Our ability to do that comes from world-class execution – robust systems disciplined processes and people who take pride in getting the details right.
Our success is built on our people. At McMaster‑Carr teams work side by side to solve real problems adapt as technology evolves and continually improve how we operate. The work is fast-paced essential and meaningful. We invest in our people value collaboration and create careers where effort curiosity and accountability drive meaningful results for customers every day.
What You'll Do
We are looking for broadly skilled resourceful and talented people to join our team. People of all types have been successful at McMaster-Carr; from archaeologists to engineers business students to thespians we’re interested in your ability to think and your drive to be challenged.
The individuals we hire will have the opportunity to learn about McMaster-Carr’s operations with the potential to contribute to multiple areas of the company over time. These vital team members must be able to adapt to challenging new tasks and environments quickly. Successfully contributing in one area of the business could lead to new roles and responsibilities in another.
This career area offers front-line involvement with fast-paced day-to-day McMaster-Carr operations.
Responsibilities could include:
- Applying customer payments accurately to the correct invoices and resolving discrepancies through detailed research and pattern recognition
- Investigating and reconciling payment exceptions such as missing tax charges or unapplied funds using established procedures and sound judgment
- Delivering first-touch resolution on the majority of cases while identifying opportunities to move into more complex credit card or resolutions work over time
Strong candidates should be able to produce high-quality work at a fast pace while thinking creatively and critically to meet new challenges.
Your Future
Our work environment is fast-paced and collegial offering the stability of a century-old market leader with the excitement of a company that is still growing and innovating. At McMaster-Carr we offer an environment where employees face challenging opportunities grow professionally and have a life outside of work. We have few private offices no reserved parking and encourage the free exchange of ideas across all areas of our organization. Advancement is directed not by your undergraduate major or tenure with the company but rather by your performance.
Cash Compensation
Cash compensation generally ranges from $106000 – $119000 which includes base salary and profit sharing based on company profitability. Exact compensation may vary based on skills and experience. You will also be eligible for Cash Profit Sharing and Retirement Fund (DPS) contributions.
Benefits
We are committed to comprehensive benefits to support employees and their dependents such as:
- Zero-dollar premiums for medical dental pharmacy and vision plans for employees spouses and dependents
- 100% tuition reimbursement for employees
- First-time home buyer assistance
- College assistance for your dependents
- Paid time off to cover vacation and personal time
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination harassment and retaliation. At McMaster-Carr we do not make employment decisions based on age ethnicity citizenship status military status gender identity and expression race religion disability status marital status sexual orientation or any other legally protected group.
This position is not eligible for work authorization sponsorship by McMaster-Carr.
Data We Collect
We may collect professional education and employment-related data and any assessments made throughout the recruiting process to evaluate candidacy for employment. To communicate with job applicants we may collect applicant names contact information and other personal identifiers including those outlined in the California customer records statute. Through voluntary disclosure we may also collect protected classifications under federal or California law (e.g. race gender etc.). For additional details about the personal information we collect and its uses please click here.
Skills Required
- Ability to apply customer payments accurately to invoices
- Experience in investigating and reconciling payment exceptions
- Strong research and pattern recognition skills
McMaster-Carr Compensation & Benefits Highlights
- Affordable Benefits—Health coverage is offered with no monthly premiums for employees spouses and dependents lowering out-of-pocket costs.
- Retirement Support—Company‑funded retirement accounts and generous profit sharing are positioned to build long‑term savings. Some descriptions note deferred profit sharing tied to retirement.
- Parental & Family Support—Paid parental leave for all new parents is included. Adoption and surrogacy assistance expand family support.
McMaster-Carr Insights
What We Do
McMaster-Carr is an e-commerce company offering more than half a million products used to keep business in motion. With more than 300000 daily visits to our website customers from a variety of industries turn to us when they need to build design repair or maintain just about anything because we are the complete one-stop source for industrial supplies. Technology teams play a vital role in McMaster-Carr’s success. The software that drives our business is developed in-house by a growing team of versatile engineers. Whether the project is automating distribution operations improving browsing features on our app or integrating a new data center to serve five national facilities people flourish when they love to learn and pursue ambitious goals. McMaster-Carr’s diverse business creates the opportunity to explore new technologies and develop expertise that is both broad and deep. Growth is supported by an inclusive culture of development seen in mentorship reading groups guilds and town halls that create community. They pursue career growth through learning and advancement in technical and project leadership.
Why Work With Us
Curious people thrive at McMaster-Carr. Engineers build technical knowledge through learning groups book clubs and one-on-one mentoring. Diverse projects offer experience with a wide range of technologies to encourage career-long learning. Great work is celebrated in an inclusive workplace dedicated to equity growth and employee well-being.
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McMaster-Carr Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Lead Software Engineers and other technology roles benefit from a mix of onsite collaboration with teams and remote work. Other roles may be fully onsite depending on responsibilities.
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Date Posted
05/16/2026
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