Remote Associate Director of UX Design

Summary

The team

Our teams are passionate about delivering compelling solutions to address our engineering customers' most pressing challenges, empowering them to transform the future. We put customers at the center, practice rapid learning, take responsibility from product definition through customer success, and deliver healthy profit to the business.

The role

Working hand in hand with our global Engineering Solutions product portfolio team, you'll help shape and execute upon our User Experience strategy, build and promote effective user research and user-centered design practices, with the ultimate goal of continuously elevating the value of our solutions to our customers.

Responsibilities

• Provide UX leadership and serve as an enthusiastic advocate for our customers;

• Translate user needs into elegant solutions that deliver on business goals and are technically feasible to implement;

• Define and improve workflows and user interactions with the product;

• Grow our user research capabilities to ensure that we have the knowledge we need to make informed product decisions;

• Collaborate as a key member of product and user research;

• Work closely with product management team to uncover opportunities through research and ensure a cohesive user experience across all products;

• Collaborate with product teams to incorporate user-centered design into every-day ways of working: persona development, understanding customer needs, ideation, prototyping, usability testing; coach product teams on user research, design thinking, and product discovery best practices;

• Advocate the importance of user-centered design across all areas of the business.

Education/Experience requirements

• Bachelor's or Master's degree in User Experience Design, Interaction Design, Human Factors, Human-Computer Interaction, Human Centered Design, or related field;

• 6+ years of experience shipping products and collaborating with developers;

• Portfolio with strong case studies of leading successful product design and evolution;

• Deep understanding of user-centered design methods - especially related to digital products - and the ability to work at all levels of the process;

• Experience with user research throughout the product life cycle, incorporating data from multiple sources into decision making;

• Experience with applying product discovery to conceptualization of new products and/or continuous improvement of the existing ones;

• Experience with SaaS component design and B2B solutions;

• Experience working in an Agile / Scrum development process.

Compensation/Benefits Information:

S&P Global states that the anticipated base salary range for this position is $100,000 to $130,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities.

S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets.

S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today's market, reach more customers, and shape the future of automotive mobility.

S&P Dow Jones Indices provides iconic and innovative index solutions, bringing transparency to global capital markets.

S&P Global Engineering Solutions solves for tomorrow's challenges today by transforming workflows and end-user experiences with data, insights and technology.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

IFTECH202.2 - Middle Professional Tier II (EEO Job Group)