Remote - Contact Center Recruiter

Agero · Boston MA

Company

Agero

Location

Boston MA

Type

Full Time

Job Description

About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.
Role Summary:
We are looking for a hands-on, collaborative and business focused Recruiter who will help lead Agero’s efforts in sourcing, attracting, assessing and onboarding high quality talent in support of Agero’s Contact Centers. This is a high volume recruiting role as Agero is undergoing rapid growth. The role will support multiple locations.
The Recruiter researches, screens, interviews, and refers job candidates for a high volume of job openings. Communicates and coordinates with candidates and hiring manager to ensure smooth operation of the interview process.

Key Outcomes:
  • Under general supervision, identifies personnel needs, job specifications, job duties, qualifications, and skills for open positions.
  • Reviews applications and interviews applicants to obtain work history, education, training, job skills, and salary requirements, and to provide information about the organization and position.
  • Participates in the development of recruitment programs in order to provide the community information about the organization and its opportunities.
  • Build and invest in relationships with key business partners and peers in HR; learn the Agero business and use this information to develop your pitch.
  • Understand the Agero recruiting process, highest areas’ of impact required by internal partners and corresponding processes and systems.
Day to Day:
The ideal candidate will have a passion for recruiting who loves being accountable and is driven by their ability to deliver the hires that will shape the future Agero.
 
This is YOU!
What we're looking for in you:
  • You have at least 2 years of experience supporting a high volume recruiting function
  • Team player both on and off the court - You pride yourself on building relationships with your team, business and candidates
  • You have a passion for hunting for the right person for the right job.
  • You are flexible and plan for change
  • Strong organizational skills
  • Loves talking with and assessing multiple candidates every day
Hiring In:
  • United States: AZ, FL, NC, IL, KY, MA, MI, NM, TN, TX and VA
  • Canada: Province of Ontario
  • Northern Ireland: Greater Belfast Area

D, E & I Mission & Culture at Agero:

We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.

Looking to learn more about each of our Associate Resource Groups? Watch the short videos below highlighting each group, featuring their Co-Leads!
  • Black Leaders Action Community (B.L.A.C.)
  • Asian Americans and Pacific Islanders
  • WERQPLACE
  • LatinX
  • Women Who Lead
  • Accelerate

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.

To review Agero's privacy policy click the link: https://www.agero.com/privacy.

Apply Now

Date Posted

12/22/2022

Views

5

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