Remote Participant Engagement Manager

About Susan G. Komen

Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 30 years, we've led the way funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. and in more than 30 countries. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, global outreach and public policy initiatives in order to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It's encouraged to give and receive feedback to ensure two way accountability with a focus on continual improvement both personally and professionally!

What You'll Be Doing in the role of Participant Engagement Manager

The Participant Engagement Manager is a member of the Data Science team within Komen's Mission division. The Data Science team is part of the Scientific Strategy and Programs team, which works at the intersection of science and patient advocacy to translate scientific strategy and patient insights into programs that will accelerate research discoveries to save lives. The Data Science team facilitates the use of a variety of data to fuel scientific discoveries and improve breast cancer outcomes.

The primary objective of the Participant Engagement Manager is to develop and implement programs targeting breast cancer patients and the general public, to increase awareness and support of Komen's Big Data For Breast Cancer (BD4BC) Initiative. The BD4BC Initiative is designed to (1) empower the public with information and tools to make the sharing of health care data understandable and easy to do, (2) address challenges of incorporating big data applications into breast cancer research and clinical care and (3) use big data to fuel scientific discoveries and accelerate the delivery of equitable, patient-focused care. The primary goal is to increase the participation of diverse populations in research studies associated with this Initiative.

What You Will Bring to the Table

Lead the development and implementation of a participant engagement strategy, and related tactics, that will facilitate the participation of a diverse population of breast cancer survivors, people living with metastatic breast cancer and the general public in research studies associated with Komen's BD4BC programs.

Identify and cultivate relationships with diverse community organizations, community leaders, and other groups and individuals that are part of, have knowledge of, and/or have influence in identified communities, for the purpose of enhancing awareness and support of Komen's BD4BC Initiative and recruiting individuals to participate in Komen's BD4BC research projects.

Provide input and support for implementation of public education and communication plans relating to Komen's BD4BC Initiative. Develop content for resource materials (e.g., brochures, presentations, etc.), traditional and social media, and other assets, as needed, to promote BD4BC programs. Participate in internal and external events to increase visibility of Komen's BD4BC programs.

Lead the development and implementation of a participant retention strategy and related programs and activities to keep participants actively engaged in the BD4BC programs and associated research studies.

Oversee the establishment of focus groups, including communication with participants and planning/coordination of focus group meetings, surveys, and other activities to obtain patient/public perspectives that will inform the development and implementation of BD4BC programs.

Manage relationships with and activities of external advisors, committees, and working groups in support of BD4BC programs, as assigned.

Work collaboratively with other teams to define and deliver on specific programmatic needs including program monitoring and evaluation, coordinating ongoing communications internally and externally and representing the program to potential donors, as needed.

Apply strong program management and administrative skills to develop project plans and timelines; monitor and manage project budgets; ensure complete and accurate records; and compliance.

Supervises work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. May offer recommendations for hiring, pay changes and termination, but does not have responsibility for making these decisions.

Performs other duties as assigned.

We Already Know You Will Also Have

Demonstrated experience (>3 years) in community engagement, community relations, and/or health education/communications.

Demonstrated experience (>3 years) in non-profit program management, including in planning and implementing targeted community engagement initiatives, preferably in a health or disease-focused organization

Excellent interpersonal and communications (writing and speaking) skills. Ability to build trust and relationships with community partners. Ability to communicate complex ideas in a clear and straightforward manner, particularly for general audiences.

Self-starter willing and able to take responsibility and ownership for producing timely and high-quality work with limited supervision. Ability to deconstruct complex problems and develop actionable plans.

A team-oriented attitude, strong cross-functional collaboration skills and proven ability to work in a matrixed, global organization. Strong supervisory skills, especially in supervising remote staff.

Strong organizational and project management skills; detail oriented. Proven ability to manage a large, complex workflow with multiple deadlines, data points, and priorities.

High degree of professionalism, maturity, executive presence, business understanding, cultural awareness, and sensitivity to relationships, security, and confidentiality.

Work Experience: 2 - 5 years

Bachelor's Degree: Health Education, Health Communication, Social Work, Social Science, Public Health or related field.

Preferred experience includes:

Master's Degree: Health Education, Health Communication, Social Work, Social Science, Public Health or related field

Experience working with and/or established connects with diverse communities, particularly those underrepresented in research, including implementing and managing targeted community engagement initiatives.

Experience supporting clinical trials recruitment, health research and/or other scientific projects management.

Knowledge of breast cancer, with an understanding of health disparities.

Intermediate level of computer/technical skills, including proficiency with the Microsoft Office Suite required. Proficiency with collaboration tools such as Asana preferred.

Proficiency in another language, particularly Spanish, a plus.

Travel requirements required outside of your office will be up to 25% or more depending on our business needs.

So what's in it for you?

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. That is what Komen provides away from the computer: • Competitive salary $65K - $75K, exact compensation may vary based on skills, experience, and location.• Health, dental, vision and a retirement plan with a 6% employer match• Generous Paid Time Off Plan• Flexible work arrangement in a fully remote working environment• Bi-weekly work from home stipend• Parental leave• Tuition Reimbursement• A culture of learning and development• And so much more!

Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally we embrace Diverse Teams & Perspective and we find strength in the diversity of cultural backgrounds, ideas, and experiences.

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