Remote Senior Product Manager

What is Aspirion?

Aspirion is an industry-leading provider of complex claims management services. We specialize in Motor Vehicle Accidents, Worker's Compensation, Veterans Administration and Tricare, Complex Denials, Out-of-State Medicaid, and Eligibility and Enrollment Services. Our employees work in an environment that is both challenging and rewarding. We ask a lot out of our team members and in return we offer flexibility, autonomy, and endless opportunities for advancement. As we are committed to growth within the complex claims industry, we offer the same growth to our employees.

What do we need?

We are building out our Product Management team, reporting to our Chief Product Officer, to apply best-in-class product management, design, and engineering practices to our development efforts. As a Senior Product Manager, you would be responsible for quarterbacking product strategy, discovery, and delivery for the underlying Compass platform. Additionally, you would work closely with the CPO to build out our Product function and mentor other Product Managers.

What will you provide?

• Responsible for achieving business outcomes related to Aspirion's internal Compass platform by quarterbacking the Compass platform product strategy, discovery, and delivery
• Collaborate with CPO on Aspirion's overall product vision, strategy, and operating model
• Drive continuous dual-track product discovery and delivery on the Compass Platform product squad
• Work with business SMEs, leaders, users, and the rest of the Product team to continuously map the opportunity space including user and customer needs, business opportunities, and pain points
• Coordinate with service line-specific product squads and Product Managers to identify cross-platform opportunities vs service line-specific opportunities
• Prioritize opportunities based on value, effort, risk, and alignment with Aspirion's enterprise strategy and goals
• Establish baselines for key product and operational metrics and align opportunities to metric-driven outcomes
• Conduct Product Discovery efforts around new opportunities to identify different solution options, rapidly test key assumptions, and align around a solution specification ready for Product Delivery
• In collaboration with Tech Leads, iteratively shepherd solutions through Product Delivery via our agile product development lifecycle
• In collaboration with our Platform Experience team and relevant operational groups, create release plans and execute change management as needed for new features to drive user adoption
• Measure outcomes of delivered solutions and regularly report on progress to CPO and Executive Leadership Team
• Prevent and unblock roadblocks to meet quality standards, project timelines, and business objectives
• Manage the long-term road map, involving sales, marketing, customer success, service line GMs, operational leads, clients, prospects, partners, technology, and other stakeholders
• Collaborate with Product and Technology leadership to evolve our product development lifecycle and operating model
• Team with designers, engineering leads, data scientists, business SMEs, other product managers, and key stakeholders to win as a team
• Mentor other product managers
• Foster a culture of psychological safety, empathy, and excellence within the Product team and the Compass Platform product squad

Professional Competencies

• Product management, including product strategy, discovery, and delivery for workflow-centric technical platforms
• A strong understanding of business dynamics in a tech-enabled services context, preferably within healthcare or adjacent industries
• User empathy, research, and hypothesis testing
• Product instrumentation and data analysis, including the ability to pull and manipulate data yourself with SQL and other tools
• The ability to build a business case, link product outcomes to operational and financial outcomes, and calculate ROI
• Strong executive communication skills and the ability to build alignment across many stakeholders
• Close familiarity with modern development practices and the ability to communicate effectively with engineers
• Strong process-orientation and the ability to manage agile ceremonies, the squad's backlog, and other key components of the PDLC
• Attention to detail in UI designs, discovery documentation, solution specifications, release plans, regression and user acceptance testing, business cases, executive reporting, and all other key deliverables

Requirements

Education and Experience Qualifications

• 7+ years in a Product Manager role for a technical product with responsibility for business outcomes
• Bachelor's degree

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire. Matching 401k (4%), competitive salaries, and incentive programs also included.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.