Remote Travel Agent

Company

Unplugged Travel

Location

USA

Type

Full Time

Job Description

Applicants are currently accepted from the USA Mexico Australia.

We are seeking detail-oriented and highly organized candidates to join our team. The ideal candidate will have excellent communication skills a passion for travel and the ability to work independently. As a Remote Travel Agent you will be responsible for coordinating travel itineraries managing bookings and providing exceptional customer service to clients.

Responsibilities:

  • Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries including flights accommodations transportation and activities.
  • Booking Management: Handle the end-to-end process of booking flights hotels rental cars and other travel-related services. Ensure accuracy and efficiency in all reservations.
  • Communication: Maintain regular communication with clients to provide updates answer inquiries and address any concerns. Establish and nurture strong relationships with travel partners.
  • Problem Resolution: Proactively identify and resolve any issues that may arise during travel such as flight delays cancellations or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
  • Training: Attend live and online training programs to earn travel industry certifications to gain knowledge and expertise in booking travel for clients.
  • Documentation: Manage all travel-related documentation including tickets confirmations and visas. Ensure that clients receive all necessary information before their journey.
  • Travel Trends and Updates: Stay informed about the latest travel trends regulations and updates. Provide clients with relevant information and recommendations to enhance their travel experience.
  • Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.

Requirements:

  • Previous experience in customer service sales or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Good at problem-solving
  • Able to work independently
  • Ideally goal-oriented
  • Positive and professional demeanor
  • Time management and organization skills
  • Self-starter positive mindset self-motivated
  • Excellent written and verbal communication skills
  • Must have a computer and/or smartphone

Benefits

  • Fully remote - work from anywhere you choose
  • Flexible work schedule - Make your own hours and schedule full-time or part-time
  • No experience required - unlimited training provided
  • Access to earned travel industry certifications
  • Access to online and live travel booking training One-on-One and team coaching
  • No sales quota
  • Travel discounts
  • Performance-based with uncapped earning potential
  • Access to regular incentives trips prizes< Discounted CLIA card and opportunity to qualify for IATAN card E&O insurance
  • Great company culture and community
  • Access to bonuses

We are an equal-opportunity employer. We encourage candidates from all backgrounds to apply. **English is preferred at the very least please provide a translated resume and be proficient in using translation platforms. Note: The above is a general outline of the duties and responsibilities and may be subject to change.

Please send resume to: [email protected]

Apply Now

Date Posted

05/01/2024

Views

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