Remote Travel Specialist

Company

Unplugged Travel

Location

USA

Type

Full Time

Job Description

We are seeking a detail-oriented and highly organized Remote Travel Specialist to join our team. The ideal candidate will have excellent communication skills a passion for travel and the ability to work independently. As a Remote Travel Specialist you will be responsible for coordinating travel itineraries managing bookings and providing exceptional customer service to clients. Applicants currently accepted from the USA Mexico Australia.

Responsibilities:

  • Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries including flights accommodations transportation and activities.

  • Booking Management: Handle the end-to-end process of booking flights hotels rental cars and other travel-related services. Ensure accuracy and efficiency in all reservations.

  • Communication: Maintain regular communication with clients to provide updates answer inquiries and address any concerns. Establish and nurture strong relationships with travel partners.

  • Problem Resolution: Proactively identify and resolve any issues that may arise during travel such as flight delays cancellations or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.

  • Training:  Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients

  • Documentation: Manage all travel-related documentation including tickets confirmations and visas. Ensure that clients receive all necessary information before their journey.

  • Travel Trends and Updates: Stay informed about the latest travel trends regulations and updates. Provide clients with relevant information and recommendations to enhance their travel experience.

  • Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.

Requirements:

  • Previous experience in customer service sales or other related fields

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Good at problem solving

  • Able to work independently

  • Ideally goal oriented

  • Positive and professional demeanor

  • Time management and organization skills

  • Self-starter positive mind-set self-motivated

  • Excellent written and verbal communication skills

  • Must have computer and/or smartphone

Benefits

  • Fully remote - work from anywhere you choose

  • Flexible work schedule - Make your own hours and schedule full-time or part-time

  • No experience required - unlimited training provided

  • Access to earned travel industry certifications

  • Access to online and live travel booking training

  • One-on-One and team coaching

  • No sales quota

  • Travel discounts

  • Performance based with uncapped earning potential

  • Access to regular incentives trips prizes

  • Discounted CLIA card and opportunity to qualify for IATAN card

  • E&O insurance

  • Great company culture and community

  • Access to bonuses

We are an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Note: The above is a general outline of the duties and responsibilities and may be subject to change.

Apply Now

Date Posted

03/01/2024

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