Remote Travel Specialist

Company

Unplugged Travel

Location

USA

Type

Full Time

Job Description

Applicants are currently accepted from the USA Mexico Australia. We are seeking detail-oriented and highly organized candidates to join our team. The ideal candidate will have excellent communication skills a passion for travel and the ability to work independently. As a Remote Travel Agent you will be responsible for coordinating travel itineraries managing bookings and providing exceptional customer service to clients. Responsibilities: Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries including flights accommodations transportation and activities. Booking Management: Handle the end-to-end process of booking flights hotels rental cars and other travel-related services. Ensure accuracy and efficiency in all reservations. Communication: Maintain regular communication with clients to provide updates answer inquiries and address any concerns. Establish and nurture strong relationships with travel partners. Problem Resolution: Proactively identify and resolve any issues that may arise during travel such as flight delays cancellations or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients. Training: Attend live and online training programs to earn travel industry certifications to gain knowledge and expertise in booking travel for clients. Documentation: Manage all travel-related documentation including tickets confirmations and visas. Ensure that clients receive all necessary information before their journey. Travel Trends and Updates: Stay informed about the latest travel trends regulations and updates. Provide clients with relevant information and recommendations to enhance their travel experience. Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process. Requirements: Previous experience in customer service sales or other related fields Ability to build rapport with clients Ability to prioritize and multitask Good at problem-solving Able to work independently Ideally goal-oriented Positive and professional demeanor Time management and organization skills Self-starter positive mindset self-motivated Excellent written and verbal communication skills Must have a computer and/or smartphone Benefits Fully remote - work from anywhere you choose Flexible work schedule - Make your own hours and schedule full-time or part-time No experience required - unlimited training provided Access to earned travel industry certifications Access to online and live travel booking training One-on-One and team coaching No sales quota Travel discounts Performance-based with uncapped earning potential Access to regular incentives trips prizes< Discounted CLIA card and opportunity to qualify for IATAN card E&O insurance Great company culture and community Access to bonuses We are an equal-opportunity employer. We encourage candidates from all backgrounds to apply. **English is preferred at the very least please provide a translated resume and be proficient in using translation platforms. Note: The above is a general outline of the duties and responsibilities and may be subject to change. Please send resume to: [email protected]

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Date Posted

04/01/2024

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