Remote Upgrades Engineer

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Your role at Baxter:

• Care Communications is a division of Baxter focused on delivering clinical communication, workflow automation, and ground breaking mobile communication strategies to healthcare facilities, Remote Upgrade Engineers are an integral part of the team.
• The Remote Upgrades Engineer performs detailed assessments of existing Baxter Care Communications product installations in order to upgrade products to the latest available software packages. Upgrade assessments require detailed knowledge of software, hardware, network design and topology, network integrations, etc.

Your Team

• Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan.

What you'll be doing:

• Lead and perform upgrades of Baxter Care Communications products. This primarily entails performing site assessments, upgrading applications on servers and proprietary devices/hardware, configuring system networks, and working with the customer's IT team to understand other variables in their environment to complete upgrades
• Drive detailed technical discussions with internal teams and 3rd party partners regarding complex integrations as needed
• Ensure performance, quality, and reliability is validated post upgrade for all Baxter Care Communications products
• Participate in multi-functional teams to solve and resolve complex issues
• Participate in teams driven toward continuous process improvement
• Candidates should possess strong oral, written communication skills

What you'll bring:

• Bachelor of Science in Engineering, Computer Science, or related field required or a minimum of 4 years equivalent experience in the software and/or networking fields plus two of the below certifications
• Strong collaboration and cross-functional interpersonal skills as this position consistently partners with R&D, project managers, and customers
• Required knowledge in two or more of the following areas to support business needs:
• SQL/Scripting/Reporting Engines/Analytics (SAS Crystal, etc.)
• Networking (TCP/IP, Routing, Switching, Security)
• Enterprise level hardware (Server/Client OS, SANS, RAID)
• Middleware (Rhapsody, etc.)
• HL7
• Microsoft Windows
• Linux, Kubernetes
• Wireless - Enterprise level/managed networks
• Preferred Certifications in the following:
• CompTIA Network+, CCNA (or higher),CompTIA Security+, CompTIA, Linux+, CompTIA ITF, CompTIA A+, Certified Kubernetes Administrator, or LPI Linux Essentials
• Advanced understanding of Microsoft Windows platforms, SQL, IIS server and other networked systems.
• Advanced understanding of deploying and supporting Linux based platforms (Kubernetes) and associated networked systems.
• Detailed knowledge of common network protocols / architecture (TCP/IP, IP routing, the OSI model, VLAN) and their relevant security issues
• Detailed knowledge of common network protocols/architecture (TCP/IP, IP routing, OSI model, VLAN, etc), client/server networking environments and standard processes, managed switches, VOIP, and network security.
• Knowledge of WiFi wireless technologies with security protocols
• Basic VoIP and/or PBX telephony knowledge and basic configuration experience
• Experience configuring, setting up, and debugging Windows and Linux based systems

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $60,000 - $132,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.