Renewals Associate

Renewals Associate 
Remote | Finance | Full-Time

WHO WE ARE

Ncontracts provides comprehensive vendor, compliance, risk management, and lending compliance solutions to a rapidly expanding customer base of over 4,000 financial institutions in the United States. We help financial institutions achieve their compliance and risk management goals with a powerful combination of user-friendly, cloud-based software and expert services. Our solution suite encompasses the complete lifecycle of risk, including vendor management, enterprise risk management, business continuity, compliance, audit and findings management, and cybersecurity. The company was named to the Inc. 5000 fastest-growing private companies in America for the fifth consecutive year. For more information visit www.ncontracts.com or follow the company on LinkedIn and Twitter.
 

THE ROLE 

This position coordinates renewals for a portion of our clients who renew each month.

YOU WILL

• Manage renewals data use to prepare each month’s “round” of renewals 

• Create, review and update Excel Masterfile 

• Develop client-specific product breakouts 

• Provide summary recaps as needed 

• Track progress of items through each stage from extract of data through providing to ELT and Legal teams 

• Manage a portfolio of client renewals end-to-end each month, identifying and helping mitigate roadblocks at an early stage, ensuring successful, on-time completion of processes and contract execution. 

• Specific responsibilities include: 

• Trigger introductory e-mails at least 60 days in advance of client renewal date 

• Send agreements to clients via Docusign

• Ensure timely follow-ups for all client renewals within your portfolio 

• Schedule and facilitate client meetings as-needed 

• Record all client communications to Salesforce 

• Promptly escalate non-responsive or disengaged clients 

• Populate tracking tool with all updates

• Finalize Renewals by updating Netsuite and Salesforce 

YOU BRING

• Highly proactive, “can-do” attitude – no task to small 

• Strong written and verbal communication skills 

• Solid critical thinking/problem-solving skills 

• Intermediate Excel skills 

• Ability to successfully manage multiple priorities simultaneously.

• 2+ years of related experience. 

WE OFFER

• A fun, fast-paced work environment
• Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
• 11 paid holidays
• Community and social events to keep you connected and engaged
• Mental Health Benefits
• Medical, Dental and Vision insurance
• Company-paid Group Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account & Health Savings Account
• Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
• Pet Insurance
• 401 (k) with company match with eligibility on Day 1 of employment
• 2 Paid Volunteer Time Off Days
• And much more!
   

Compensation Information

Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $60,000 to $65,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.

AAP/EEO Statement

Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.