Job Description
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.Â
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHO YOU ARE
- 2-5 years of professional experience, ideally with a background in Sales, Marketing, Account Management or supporting a role that is client facing
- High level of detail orientation and organization
- Keen intellect demonstrated through excellent attainment in higher education
- Desire to learn and develop skills focused on the core objectives below
- High levels of ownership and accountability
- Confidence to coordinate internal stakeholders and present to leadership
- Extensive experience working with Salesforce CRM
WHAT YOU'LL DO
- Support all aspects of subscription renewals including, but not limited to, license management, collating documentation, coordinating stakeholders, managing timelines, promoting cross departmental relationships and forecasting
- Attend and lead monthly regional calls to discuss renewal forecast, top renewals, at risk accounts (if required)
- Help develop and educate renewal best practices across the team
- Data & Analysis. Help our Sales Leaders run, manage and understand their region's data created by Salesforce and other analytics and data augmentation platforms. The ideal candidate would align to the region's initiatives and proactively share findings from the data
- License Management. Monitor consumption and usage in line with contractual entitlements and identify opportunities for expansion / upsell
- Administrative. Assist with administrative tasks including, managing Salesforce for data integrity, updating contacts, editing reports, assistance with campaign targeting for events, drafting/amending contracts and assisting with the execution of opportunities
- Sales basics - Align with Leaders' overall vision on key sales projects specific to your specific region and proactively support accordingly
- Operational best practices - propagate across team, collaborate with other Geo’s
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leaveÂ
- Global presence, dog-friendly offices, and remote availabilityÂ
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursementÂ
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism WeekÂ
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®Â
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
Date Posted
08/15/2022
Views
38
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