Repertory Representative

Job Description

About ASCAP

The American Society of Composers, Authors and Publishers (ASCAP) is a professional membership organization of songwriters, composers and music publishers of every kind of music. ASCAP's mission is to license and promote the music of its members and foreign affiliates, obtain fair compensation for the public performance of their works and to distribute the royalties that it collects based upon those performances. ASCAP members write the world's best-loved music and ASCAP has pioneered the efficient licensing of that music to hundreds of thousands of enterprises who use it to add value to their business - from bars, restaurants and retail, to radio, TV and cable, to Internet, mobile services and more. The ASCAP license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. With more than 850,000 members representing more than 16 million copyrighted works, ASCAP is the worldwide leader in performance royalties, service and advocacy for songwriters and composers, and the only American performing rights organization (PRO) owned and governed by its writer and publisher members. Learn more and stay in touch at www.ascap.com, on Twitter and Instagram @ASCAP and on Facebook.

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Job Description:

In an effort to provide superior service to our internal and external customers, the Repertory Representative is responsible for the analysis, research, reconciliation and maintenance of the ASCAP repertory. As a result, ASCAP members and foreign affiliated parties are payable with each quarterly distribution.

• Perform research and update work records based on information from various authoritative sources, including ASCAP registrations, member inquiries, and publisher and society portals
• Take appropriate action related to works and agreements in effort to resolve member inquiries
  • This includes but is not limited to work updates, resolving registration discrepancies, and submission of royalty-based adjustment
• Maintain inquiry assignments and respond to all phone calls and e-mail in line with department guidelines
• Provide assistance and support to the department by participating in special projects and meetings in addition to daily tasks
• Provide administrative support for the team by running reports, providing productivity updates, recommending process improvements, and supporting new team members

Qualifications & Requirements:

• Ability to follow written guidelines to resolve routine copyright related questions and refer uncertain matters to higher level staff
• Customer service oriented
• Basic math skills
• Ability to deduce resolutions with detailed research and logical problem-solving skills.
• Ability to communicate professionally in writing and on the phone
• Proficiency in basic computer skills (Gmail, Google Calendar, virtual meeting applications, Microsoft Office, remote working)

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:

• A choice of either network only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out- of network provider options
• Immediate eligibility for 401(k) participation with an employer provided match
• An additional Employer paid retirement savings program regardless of your participation in the 401(k) Plan
• Generous time-off policy
• Health care and dependent care flexible spending accounts
• Short term disability Insurance / salary continuation and Long term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Supplemental and dependent life insurance options

As a condition of employment, ASCAP requires all employees to be fully vaccinated (including a first booster, when eligible) against COVID-19. ASCAP will make reasonable accommodations for those who are unable to obtain a COVID-19 vaccination, where required by federal, state and local law, and in accordance with ASCAP's policies.

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.