Research Analyst

About Demandbase: 

Demandbase is the Smarter GTM™ company for B2B brands. We help marketing and sales teams overcome the disruptive data and technology fragmentation that inhibits insight and forces them to spam their prospects. We do this by injecting Account Intelligence into every step of the buyer journey, wherever our clients interact with customers, and by helping them orchestrate every action across systems and channels - through advertising, account-based experience, and sales motions. The result? You spot opportunities earlier, engage with them more intelligently, and close deals faster. 

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, New York, Seattle, and teams in the UK and India, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area.

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role: 

Demandbase is looking for an enthusiastic, data-driven researcher who can work with an enormous data set which has millions of records. You will get an opportunity to work alongside a great team of editorial analysts to evaluate data and implement smarter techniques to validate, analyze, improve and grow content. You will use your analytical and problem solving skills in a fast-paced agile environment to push data quality to new levels. 

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. We're looking for people who are excellent at fundamentals, have willingness to learn, and have an unstoppable desire to follow through with the job.

What you'll be doing: 

• Collate, research and analyze data based on an understanding of search tools sources of business information 
• Apply knowledge and problem solving skills in handling data related queries and issues
• Maintain SLAs around user and system flagged records and customer support request 
• Assist with special content editorial projects 
• Understand editorial processes, workflows and policies/ guidelines 
• Improve overall data quality by performing quality checks on data 
• Identify data coverage gaps and research on prospective solutions 
• Convert complex data and findings into understandable tables, graphs, and written reports 

What we're looking for: 

• In view of the current remote work environment, must be willing and be able to work from home with a reliable internet connection and a distraction-free environment 
• Being able to communicate their thoughts and understand clearly what is being told Detail-oriented analytical and problem-solving skills 
• Self-organized and self-driven 
• Quick learner, passionate about learning new things and has strong opinions Result-oriented and receptive to constructive feedback 
• Excellent Team player and comfortable using collaborative tools via instant message application and video/audio call 

Skills & Education: 

• Understanding of financial markets; Interpreting financial reports 
• Expert in Excel and any reporting tool 
• Experience in company and contact profiling 
• Experience in data analysis, management consulting or business research Basic understanding of information sciences, databases and search tools 
• Basic knowledge of MS Office and internet tools 
• Bachelor’s/Master’s degree in Business Management / Commerce / Finance / Economics or equivalent 

Experience: 2 - 4 years of work experience as analyst or researcher