Research Consultant

Brandwatch a Cision product empowers over 5000 of the world’s most admired companies to understand and engage with customers at the speed of social.

Combining pioneering AI-enriched digital consumer intelligence with industry-leading social media management tools Brandwatch offers a complementary suite of specialized best-in-class products and services that support intelligently connected workflows. With Brandwatch brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over Brandwatch has 17 offices across the globe and more than 1000 employees worldwide.

The Professional Services team’s mission is to foster the adoption expansion and retention of the Brandwatch suite of products by delivering actionable insights innovative solutions and exceptional service.

As part of the Strategy & Insights team within Professional Services you will lead the execution of customized research projects aimed at helping clients better understand their brands consumers and industries enabling them to take informed actions. In this role you'll manage a portfolio of Strategy & Insights accounts acting as a strategic consultant and finding opportunities to leverage digital consumer intelligence to deliver meaningful business insights.

The role:

• Manage a portfolio of accounts leading the development execution and delivery of custom research projects acting as a strategic advisor in the Consumer Intelligence and Social Media space.

• Oversee and guide project teams including analysts and freelancers collaborating on deliverables and client relationships.

• Ensure seamless client communication keeping projects on schedule and aligned with client goals.

• Conduct complex data analysis to generate actionable insights addressing client business challenges.

• Review and provide feedback on client deliverables for content quality accuracy and presentation.

• Handle commercial scoping ensuring optimal pricing discovery and project delivery quality.

• Represent the team in client meetings presenting to both internal and external audiences.

• Contribute to the development of new methodologies delivery mechanisms and tools to enhance research capabilities.

• Build expertise across Brandwatch products while staying current on industry and research trends.

• Support team member development and upskilling.

• Occasional travel may be required for client needs but this is not typical.

Essential Skills and Experience:

• 5+ years of commercial research experience ideally with a focus on consumer insights and social media research.

• Proven ability to craft compelling narratives and create innovative data visualizations for report deliverables.

• Strong mentoring skills with a willingness to coach and guide junior team members.

• Exceptional business writing communication and presentation abilities.

• Highly organized with excellent project management skills.

• Technical proficiency and a strong aptitude for learning new software conducting both quantitative and qualitative analyses.

• Advanced competency in Excel (including formulas pivot tables and charting) Word and PowerPoint.

If this sounds like you and you feel you have what it takes to succeed in this role we want to hear from you!

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If you’ve found our job opportunity interesting but you don’t meet all of the requirements it’s still worth applying. We’d love to hear from you!

At Cision we're revolutionizing the way brands connect with their audiences. We provide PR marketing and social media professionals with the tools they need to excel in today's data-driven world enabling them to see and be seen understand and be understood by the audiences that matter most. Our deep expertise exclusive data partnerships and award-winning products including CisionOne Brandwatch and PR Newswire empower over 75000 companies and organizations including 84% of the Fortune 500 to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com .

Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin genetics disability age veteran status or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact hr.support @cision.com

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