Research Manager (People Manager - BPO) - Makati, Manila, PH

Why Join Us?

A career in our Research practice will provide you the opportunity to help institutional investors and management consultants discover new insights and make cutting edge business decisions by connecting them with industry subject matter experts for 1-1 discussions. As part of our team, you will develop a deep understanding of a client's underlying research interest and build a knowledge base of multiple industries. 

No two days are the same at Capvision. At one moment you will be assisting a hedge fund's research into the European airlines market by recruiting an industry expert in the space. At the next you will be working alongside a global management consulting firm and speaking to a former c-suite executive from a Fortune 10 company who can provide insights into the United States eCommerce and Grocery Delivery space. 

Does this sound interesting to you? 

Research Manager - Job Responsibilities

• We will ask you to challenge the norm and contribute to solutions to build something new to shape our firm. Have an idea on something we could be doing better? Set up a meeting with your Director of Research to build a proposal and watch your idea become a reality. 
• Directly manage a team of Research Associates, including training, coaching, workload management, and engagement.
• Ensure team members are achieving targets and KPIs.
• Contribute to a fast-paced company growth strategy through training junior team members, process improvement planning, and account strategy
• Due to the global nature of our business, Research Managers will need to be flexible in working hours for engaging industry experts in various geographies and managing team outcomes. 

Qualifications

• Strong academic background gained in any undergraduate degree 
• 1.5+ years of working experience at an expert network/primary research firm preferred
• Fluent and strong proficiency in written and spoken English. Fluency in Tagalog is a plus. 
• Direct experience managing junior team members and stakeholders, as well as holding them accountable to individual targets and KPIs.
• Experience in a BPO, RPO, Sales, or Recruitment agency environment. 
• Excellent interpersonal, written, and verbal communication skills.
• Strong time management skills and ability to set own schedule without falling behind on tasks.
• Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively.
• Ability to thrive in a collaborative, team environment.
• An energetic self-starter with an entrepreneurial mindset who can learn quickly and actively seeks out new business opportunities.
• Openness to being mentored and given constructive feedback.
• Mature, professional, self-assured, presentable, humble, confident are just a few of the words to describe successful Research Managers.

Compensation + Benefits:

• Competitive compensation program - Monthly Salary + unlimited quarterly performance bonus 
• Vacation leave, US holiday leave, sick leave
• 13th Month Pay
• Government Mandated Benefits + HMO
• Be a member of a pioneer office at the World's Faster Growing Expert Network
• You will work with our HQ in NYC. Be a part of a fun, friendly, and family-oriented culture
• Very fast paced and motivated culture
• High growth potential and management opportunities in the immediate term and future

HR Information: 

• Job Title: Research Manager
• Location: Makati, Manila, Philippines - Armstrong Corporate Center
• Company: Capvision (you will be employed through our EOR)
• Start date: Available Immediately or by January 2025
• Rank: Officer Level
• Shift: Night Shift (Shift starts at 9AM EST), additional hours will be necessary
• Onsite/Hybrid/Remote: Onsite required 4 days a week in Makati. Note: 5 days on-site will be required during your training period, and until after you achieve your target KPI. 
• Compensation: Competitive Compensation package, inclusive of basic salary, uncapped/unlimited performance bonuses, 13 month bonus, HMO, and promotion opportunities 

Website: www.capvision.com