Research Operations Specialist

Are you passionate about making a meaningful impact in the world of research? Do you have a knack for streamlining processes, managing research operations, and ensuring everything runs like a well-oiled machine? We are a tight-knit team of 4 UX researchers, and we’re looking for a dedicated Research Operations Specialist to take our operations to the next level!

If you want to:

• Partner with researchers to handle the operational side of the participants' recruitment, ensuring we have the right people for each study;
• Build and maintain a cutting-edge research repository for organized, easily accessible insights;
• Oversee GDPR and privacy compliance, including secure data storage and proactive compliance management;
• Manage research tools, from budgeting to selecting the most effective solutions;
• Lead initiatives to enhance UX research processes, continuously improving our work efficiency.

And you can check off:

• 2+ years in operations management (or a similar role), with a strong ownership mindset and problem-solving skills;
• Excellent communication and collaboration abilities for smooth stakeholder management;
• Detail-oriented and organized, with experience in defining and optimizing processes;
• Tech-savvy and quick to adopt new tools;
• Fluent in English, both written and spoken.

Bonus points if you:

• Understand the UX research function;
• Are familiar with tools like participant management and scheduling systems, research repositories, Confluence, and Jira;
• Have experience managing compliance and legal obligations.

Here’s the deal:

• Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
• Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
• Tools of your choice: choose technical equipment and the tools you need to do your best;
• Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
• Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
• Work-life balance: as a general rule, we work based on a 3+2 hybrid model. And let’s not forget the WFA policy – an opportunity to work from anywhere in the world;
• Premium Surfshark accounts: for you, your family, and friends;
• Gross salary: 2320-3480 Eur/month for the Lithuanian market. It may vary depending on your skills, experience, or location.