Resource Coordinator

Job Type

Full-time

Description

Who We Are

3-D Technology Group, LLC is a national information technology (IT) services company dedicated to enabling every healthcare organization to achieve more. As a trusted healthcare partner, we help clients optimize clinical and operational performance through our professional and managed IT services.

Our experienced and dedicated associates focus on improving the patient experience of care (including quality, safety, and satisfaction); improving the health of populations; reducing the cost of health care; and improving the clinician and caregiver experience.

We are committed to exceeding client expectations for quality and service by Defining, Designing, and Deploying real working solutions that deliver value every day.

Our deep understanding of healthcare operations, client's needs, and existing and emerging technologies enables innovation and business transformation safely, quickly, efficiently, and effectively.

With over 20 years' experience and fueled by hiring only the best employees in the industry, 3D has provided services to well over 1,000 hospitals and clinics nationwide including some of the most successful healthcare providers in the country.

Position Summary

The Resource Coordinator is responsible for managing, administering, and organizing project resource related activities and developing and implementing a framework for improved resource utilization and management. This role will execute and streamline communication of resource needs and utilization.

Responsibilities

• Proactively maintain and publish a dynamic schedule of project resource assignments.
• Maintain resource register including proficiencies, location, and current assignments.
• Provides required information for each resource to clients as needed for credentialing.
• Ensures resources complete yearly credentialing requirements and provides clients with weekly reports on active resource credential statuses.
• Plan and book travel for resources according to project needs.
• Seek opportunities to contribute to the achievement of the company's initiatives, goals and priorities.
• Provide reports on resource utilization, trends, anticipated volume and needs, and to ensure data accuracy in the scheduling system.
• Work with functional managers to develop and improve prioritization process.
• Manage ordering coordination of supplies required by each project.
• Work with the Project Manager to understand all vital project dependencies.
• Coordinate and attend meetings as necessary.
• Compile and maintain project reports and meeting minutes.
• Communicate relevant information to all team members, such as change in schedule dates and project requirements.
• Coordinates and manages activities with vendors and suppliers while maintaining strong relationships.
• Provide reports to validate resource's billable hours.
• Complete all training as required.
• Other duties as assigned.

Education & Requirements

• Bachelor's Degree or at least 2-3 years of relevant work experience
• At least 2 years of experience with pulling operational reports
• Proficiency in MS Office and ability to learn new technology
• Flexibility and Adaptability; willingness and ability to readily respond to changing circumstances and expectations
• Strong sense of appreciation, enthusiasm, and passion
• Superior conceptual thinking as well as analytical and problem-solving skills
• Excellent communicator with strong attention to detail
• Ability to thrive in fast pace, sometimes hectic environments
• Team player able to work with diverse range of internal and external customers
• Excellent time management skills and the ability to prioritize tasks
• Ability to manage multiple activities at one time such as coordinating tasks, driving project milestones and project status reporting
• Ability to demonstrate excellent time management, communication, and organizational skills to ensure tasks are completed on time
• Familiarity with MS SharePoint preferred
• An action and results oriented approach are essential in order to fulfill the responsibilities for this role
• Ability to travel up to 15%

Requirements

Education & Requirements

• Bachelor's Degree or at least 2-3 years of relevant work experience
• At least 2 years of experience pulling operational reports
• Proficiency in MS Office and ability to learn new technology
• Flexibility and Adaptability; willingness and ability to readily respond to changing circumstances and expectations
• Strong sense of appreciation, enthusiasm, and passion
• Superior conceptual thinking as well as analytical and problem-solving skills
• Excellent communicator with strong attention to detail
• Ability to thrive in fast pace, sometimes hectic environments
• Team player able to work with diverse range of internal and external customers
• Excellent time management skills and the ability to prioritize tasks
• Ability to manage multiple activities at one time such as coordinating tasks, driving project milestones and project status reporting
• Ability to demonstrate excellent time management, communication, and organizational skills to ensure tasks are completed on time
• Familiarity with MS SharePoint preferred
• An action and results oriented approach are essential in order to fulfill the responsibilities for this role
• Ability to travel up to 15%

Competencies

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Written Communication - Able to read and interpret written information.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments

We are an equal opportunity employer. This position requires a successful drug screen and background testing. To be considered for the position, candidates must be eligible to work in the United States without sponsorship.

Salary Description

$40-50k annual salary