Resource Coordinator (Remote)

WHO IS TRACE3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1000 people all over the United States. Our major field office locations include Atlanta, Denver, Detroit, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, San Diego, San Francisco, and Scottsdale.  

Ready to discover the possibilities that live in technology? Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

ABOUT THE ROLE:

As the Resource Coordinator for the OnDemand team, you will be involved in providing consultative solutions for service delivery models and aiding in the fulfillment of contingent resource requirements. You will coordinate and facilitate initiatives by managing onboarding and offboarding engagements for contract resources, as well as tracking and supporting vendor management for Trace3's services partners.

You will be responsible for qualifying job requisition requirements and fulfilling requests by collaborating with partners and internal team members.  You will find success in this role if you are inquisitive, detail oriented, and adaptable. 

WHAT YOU'LL DO:

• Manage the onboarding and offboarding of contract resource.
• Maintain the Contractor List in Smartsheets continuously and accurately.
• Track and communicate the status of the onboarding process to the requesting team.
• Assist the requesting team and appropriate Services partners in troubleshooting and resolving any onboarding process issues.
• Partner with the Services Partner Manager to comprehensively maintain the OnDemand Partners list, ensuring accuracy of details surrounding legal compliance, partner engagement, and performance feedback.
• Verify the onboarding status of Trace3 contractors and services partners as requested.
• Confirm participants’ availability and schedule interviews in Outlook.
• Closely track feedback from candidates and upcoming next steps with requesting team and services partners.
• Support contract resources with Trace3 tools and application support. For example, using Netsuite to enter a timesheet.
• Provide guidance to internal Trace3 teams on accessing and utilizing tools and applications for contract resources.
• Partner with Account teams to obtain offer details and Statements of Work (SOWs) and/or work orders from Services Partners for contract resources.
• Work with Client Service Center teams and Project Operations teams to collect purchase orders.
• Partner internally with Account teams and Client Services Center team to communicate and detail OnDemand's offerings, processes and requirements.

QUALIFICATIONS AND INTERESTS:

• Experience managing processes related to onboarding and offboarding contractor resources and services partners.
• Critical thinker with the ability to analyze and evaluate information to formulate creative approaches.
• Strong problem-solving skills to effectively assess business circumstances and determine sound solutions.
• Abilities to create and document new processes and communicate with internal teams on requirements.
• Ability to adapt to different and evolving situations and requirements.
• Highly organized, communicative, and resourceful with strong time management skills in order to be able to prioritize and manage multiple projects.
• Ability to manage your own time, priorities, and resources in order to work independently, as well as being able to actively listen and collaborate in order to work as a part of a team.
• Excellent communication skills, interpersonal and team-oriented skills.
• Experience working in a fast-paced entrepreneurial organization.
• BA/BS in Human Resources, Business Administration or relevant field is preferred.
• Strong proficiency in Microsoft Office (Word, PowerPoint, Outlook, etc.), Smartsheets, and Netsuite preferred.

THE PERKS:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool office culture
• Work-life balance and generous paid time off

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.