Resource Deployment Manager (RDM)

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
Responsible to ensure successful deployment of appropriate resources to fulfill project staffing engagements. Works closely with various stakeholders to identify requirements acquire resources with matching skillset and ensure the resources are utilized effectively and efficiently. Managing project resource staffing with a focus on balancing organization profit and long-term client opportunity. Adherence to scalable staffing processes to ensure long-term client satisfaction and organizational profits. Creative Problem Solving Outcome oriented focused on resolving impediments through collaboration with cross geo cross functional teams. Should be able to work and adapt in fast paced environment with strong adherence to defined RDM processes and arrive at best practices.

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Required Technical and Professional Expertise

• Plan coordinate and manage staffing for services engagements. Work with stakeholders to identify requirements acquire suitable resources and ensure effective utilization. Evaluate and consider cost utilization and profit while staffing.
• Single point of contact with respect to assigned resource assignment and deployment portfolio.
• Strategic Thinking: Highly Professional with skills and experience in planning and management.
• Resource Planning: Develops and manages tactical and strategic resource plans maintain synergy with WW resource management teams and manage staffing requirements in assigned market. Assist in pre-project planning (supporting the creation of the Work breakdown structure and staffing plans).
• Resource Assignment: Define and execute resource assignment processes. Recommend solutions for balancing resource over-allocation vs resources that are under-utilized.
• Resource Allocation and Optimization: Analyze understand optimize and recommend solutions for resource allocation and strategically deploying them to maximize project success. Assist Segment Practice in meetings and report progress to matching staffing allocation and demand needs.
• Technical Understanding: A working knowledge of various technologies and platforms relevant to the enterprise software industry is essential. This includes familiarity with programming languages frameworks databases cloud platforms and emerging technologies such as AI ML.
• Problem Solving Skills: Strong analytical and problem-solving abilities to address technical challenges and optimize resource utilization. RDM often need to troubleshoot project issues mitigate risks and propose innovative solutions to ensure project milestones are met.
• Conflict Resolution: Strong in conflict resolution and ability to work in fast paced environment and managing changes effectively with positive attitude.
• Skills: Understands and carries professional knowledge related to assigned department or function.
• Communication Skills: Strong in active listening persuasion/negotiation clear and concise expression. Ability to articulate and compare alternatives approaches.
• Client Interaction: Ability to engage with clients regarding technical aspects of resource deployment project scope and technology solutions. Understanding client needs and translating them into actionable technical requirements is essential for maintaining client satisfaction.
• Team Skills Alignment: Understand the skill set of available resources throughout their assigned area.
• Collaboration: Collaborating with teams to align with a long-term view of skill(s) needs and skill gaps needed in the organization based on project forecasting.
• Continuous Learning and Adaptability:
  Given the rapid evolution of technology in the software industry RDM should possess a willingness to stay updated with industry trends new technologies and best practices. Adaptability to changing project dynamics and client requirements is vital.

Preferred Technical and Professional Expertise

• Data-driven Decision Making: Utilization of data analytics tools and metrics to inform resource allocation decisions and project planning. Resource Deployment Managers often rely on data insights to optimize team productivity forecast resource needs and measure project performance.
• Relationship Building: Develop and influence positive relations across all levels of organization.
• Organization Skills: Strong Attention to details with ability to follow defined process steps. Strong administrative collaborative driving RDM process compliance.
• Facilitate accuracy and recency of the skillset database for the delivery team. Engage alternate resource procurement channels if internal IBM resources are unavailable
• Leadership Skills: Ability to build strong alliances and foster high levels of trust
• Recommend best practice in terms of RDM processes organization structure to drive excellence.