Resource WFM Analyst II

Position Title:

Resource WFM Analyst II

Job Description:

At Federal Health Products and Services - FHPS, a proud member of the Elevance Health family of companies, it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

Resource WFM Analyst II

Locations: Indianapolis, IN; Cincinnati, OH; Midland, GA; Atlanta, GA; South Portland, ME & Richmond, VA

Elevance Health supports a hybrid workplace model with pulse point sites (major office) used for collaboration, community, and connection. This position can be primarily remote, however will be based within 50 miles of a pulse point site listed above.

The Resource WFM Analyst II will be responsible for all of the duties of a Resource WFM Analyst I, as well as performing real-time analysis and scheduling functions determined by current business need.

Primary duties may include, but are not limited to:

• Gathers data and structures reporting to service business needs.
• Completes full root-cause analysis on inventory issues and develops action plan.
• Designs and manages staff scheduling system.
• Creates and implements inventory reduction plans.
• Establishes a set of scheduling resources and monitoring systems to manage schedule administration, communication, and track performance.
• Empowers processing teams through training and knowledge sharing.

Minimum Qualifications:

• Requires a BA/BS in Business, Statistics or a related field and a minimum of 2 years experience in operations, inventory management, or scheduling and forecasting in a claims or call center environment; or any combination of education and experience which would provide an equivalent background.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

RDA > Talent Insights/Workforce Mgmt

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World's Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.