Retail Account Manager [Contract]

At quip, we design and deliver delightful products and services that keep your mouth healthy. 

Over the past five years, we have grown a large community of millions of active consumer-members and tens of thousands of dental professional members through our direct to consumer channels. After launching in retail in 2018, we have expanded our distribution rapidly and are now available in Mass, Food and Drug retailers all over the country. In 2023 we are aiming to continue our expansion into more households and release more products and services to make oral care from your daily routine more simple, accessible, and enjoyable to everyone.

We are a fast-growing startup looking for an experienced Retail Account Manager [Contract] to oversee our critical Walmart and Drug channels on an interim basis. This role will work within the Retail team, reporting into the VP of Wholesale, and partnering with the Operations, Finance, and Marketing teams. Your contributions will help ensure retail continues its massive growth trajectory!

Contract Term: ~5 months at 40 hours per week

Hourly Rate: $45-$50 an hour + incentive 

This role will be coverage for a member of the quip team who will be out on leave.  

• Own total performance and management of customer accounts:
• Ownership of customer relationship (and broker relationships where appropriate)
• Reporting and analytics internally and externally
• Full P&L accountability for account
• Develop promotional plans and advance plan for execution, including critical holiday season
• Partner with Associate Director Channel Strategy on pricing and assortment strategy 
• Develop strong relationships with internal and external stakeholders
• Partner with marketing team on in-store and .com merchandising and retail marketing initiatives; Ensure executional excellence for digital and physical shelves
• Collaborate cross-functionally with the Operations and Finance  to ensure accuracy in forecasting and planning
• Deliver best-in-class Line Reviews to set future years up for success, including maximizing existing assortment and programs, anniversarying key activity, and presenting new innovation for future acceptance
• Maintain a strong understanding of trends, competitive landscape and how they relate to quip’s goals.
• Be the source of truth for interdepartmental requests and on business questions for owned retail accounts
• Be “on the hunt” for creative ways for quip to show up in retail, including new and unique channels

• 4+ years of Account Management experience (CPG mass/drug retail experience preferred)
• Proven track record of success in managing, analyzing, and growing key accounts
• Comprehensive understanding of the retail life cycle and familiarity with retailer seasonal considerations
• Ability to manage multiple projects simultaneously, balancing priorities in a fast-paced environment
• Strong attention to detail with effective prioritization and organization skills
• Ability to clearly articulate and present ideas both in written and oral presentations
• Thrives in a fast-paced startup environment where self-direction and initiative are highly encouraged 
• Passionate, driven and eager to learn and grow
• Possesses strong quantitative and problem-solving skills, innovative thinking and vision
• Experience with syndicated data preferred

BENEFITS

• You'll be working in a high energy, fast paced environment helping us make oral care simple and effective!
• Flexible hybrid schedule - mix of in-office and remote working options
• An office located in the heart of DUMBO with breathtaking views of Manhattan Bridge
• Dog friendly office space
• Fully stocked kitchen with snacks (make sure to use your quip after snacking!)
• Your very own quip with an unlimited subscription plan
• The opportunity to help us make oral care more simple, effective and accessible!

About quip

quip is a modern oral health company launched in 2015 that provides thoughtfully designed personal oral care products and professional dental care services through a digital platform that makes oral care more simple, accessible, and enjoyable. The current personal care offerings include a wide selection of American Dental Association accepted (ADA seal) adult and kid electric toothbrushes, smart brushes, refillable floss pick and string, refillable mouthwash and gum, all kept fresh with a refill delivery service. quip’s professional platform, which is behind quip Aligners and quipcare, is part of the company's future vision to connect personal care, oral health monitoring and professional care in one digital oral care companion app that helps access and manage all your oral care needs and guide and incentivize good oral health habits.

quip is committed to promoting equality, inclusion, and diversity beyond your brushing routine. We believe our company is better equipped to care for every mouth when we listen to fresh perspectives from every voice, and in doing so, we build an equal-opportunity team of the brightest minds (and mouths)—regardless of race, gender, age, religion, sexual orientation, identity, or any other trait that makes you you. By celebrating and supporting our differences, we will thrive in our mission to improve oral health for all.