Retail Tag & Title Clerk

Do you have an interest in helping others while working for a company that puts its members first? As a AAA Tag and Title Clerk, you aren't just processing driver licenses and vehicle registrations, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them with the excellent customer service they've grown to expect.
At AAA, your success is our success. What we offer:

• A competitive hourly rate starting at $16.00/hour depending upon experience
• Monthly Incentive Plan based off of your individual performance
• Comprehensive health benefits package
• Free Health & Wellness Program and Health Advocate service
• Up to 3 weeks of paid time off accrued during the first year
• Child & Family Care benefit
• Tuition reimbursement & opportunities for career advancement
• Paid time off to volunteer and opportunities to give back to your local community
• Free AAA Premier Battery membership
• Discounts on various AAA products and services, including travel
• 401(k) plan with company match of 7%

As a Tag and Title Clerk, you will:

• Process driver's license and vehicle registration applications
• Provide advice and answer questions on licensing and registration policies and procedures
• Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals
• Answer incoming overflow calls for Roadside Assistance during high call volumes

What you can provide AAA:

• Have a high school diploma/GED
• Previous experience in tag and title work is preferred
• Minimum of one (1) year of sales/customer service experience
• Have effective communication skills both written and oral
• Proficient computer skills including the ability to multitask in several websites and programs
• Working knowledge of Motor Vehicle Title system preferred
• Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment
• Must maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job.

To protect the health and safety of our customers and employees, we've put in place guidelines to mitigate the effects of Covid-19. All employees are required to wear masks and are provided with gloves and hand sanitizer. Social distancing, capacity limitations, and enhanced cleaning efforts have been put in place in all retail locations.

Tag and title, motor vehicle registration, sales, sales associate, sales clerk, tag and title clerk, car registration, sales representative, notary public

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:
Customer Service