Retention and Expansion Sales Specialist, Security, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
• Experience selling to clients in the enterprise cybersecurity or IT field.

Preferred qualifications:

• Experience in securing and growing customer bases, carrying and exceeding strategic business goals in a sales role.
• Experience in prioritizing, planning, and organizing solution-based sales activity within complex business cycles.
• Experience in building and maintaining long-term executive relationships, ensuring customer success, adoption and expansion.
• Experience working cross-functionally, including account teams, technical leads, procurement, and legal, to inventory software estate, build business cases for transformation and implementation plans, and close large, complex agreements.
• Knowledge of market trends, products, and solutions in cloud and cybersecurity.
• Excellent negotiation, problem-solving, communication, presentation and listening skills.

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what's right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

As a Security Sales Specialist focused on retention and expansion sales, you will help Google grow their cybersecurity business by maintaining and growing relationships with existing customer bases. In this role, you will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will lead day-to-day relationships with cross-functional team members and external customers, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole to drive overall value for Google Cloud.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Drive pipeline, manage renewal cycles, and expand customer base, promote security products and solutions to new groups inside existing customer organizations while delivering or exceeding quarterly business and growth goals.
• Increase engagement and experience for customers and prospects, building scalable and reference-able campaigns and testimonials alongside the Program Management team to maximize your territory.
• Maintain and grow relationships with customers, actively influencing long-term strategic direction and establish yourself as a trusted advisor.
• Serve as the subject matter expert to the Field organization and cross-functional teams, share best practices and improve product and market knowledge and skills.