Returned Items Spec II

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Under general supervision, determine the rightful ownership of funds resulting from incorrectly processed work and protect the Bank's assets by resolving such discrepancies in a timely manner. Major Responsibilities: Resolve differences and make appropriate adjustments by researching items via various sources, including established departmental audit trails, bank records, and tracers sent to other banks. Prepare transmittal letters and Bank and Federal Reserve advices to adjust errors located. Trace missing items to depositor, utilizing unqualified audit trails. Answer inquiries from branch offices, other departments, and customers concerning errors. Reconcile and certify all assets and liability general ledger accounts for Adjustments and Return Items. Tabulate and submit the totals for the Return Items and Adjustments CBCHA final settlement. Inform department management of outgoing wire transfer requirements and incoming wire activity. Assist other department staff as needed by handling inquiries, issues, and discrepancies. Perform other duties as assigned.Position typically requires a high school diploma or GED and 3+ years experience in banking operations or related field. Requires general knowledge of federal, state, and local regulations concerning check collection/returns.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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