Revenue Associate

About JW Player:

JWP is the game-changing video software and data insights platform that's revolutionizing the Digital Video Economy. With our cutting-edge technology, we give our customers unparalleled independence and control over their digital video content. We began over a decade ago as an open-source video player, but today, JWP is the driving force behind digital video for hundreds of thousands of businesses worldwide. And with over 1 billion viewers tuning in every month across 2.7 billion unique devices, there's no limit to what we can achieve. We're on the lookout for passionate and innovative candidates who are ready to join us on this journey of transforming the world of digital video.

The Finance Team:

The Finance team at JWP plays a big part in the company's continued success. Our Finance team works closely with various internal stakeholders to discuss business performance and help identify areas of growth in revenue. Over the last few years, JWP has grown our global footprint exponentially and almost every team looks to Finance to provide operational and analytical insights to help us continue growing strategically. 

The Opportunity:

We are looking for a Revenue Associate with working knowledge of IFRS and/or ASC606 and revenue recognition to join small power packed team. Working closely with internal stakeholders in our Sales, Sales Operations, Legal, Finance and senior management, this individual is at the pinnacle of making massive impacts to the continuous growth of the business. If you are looking for a role where you can be a part of the contract to cash process, implementation and automation of the controls around contract approvals, invoicing and revenue, this is the perfect opportunity for you! 

As a Revenue Associate, you will:

• Complete primary review and validate all executed contracts, confirming compliance with internal policies, ASC 606 and/or IFRS, GAAP, and best practices
• Ensure all information required for order submission is documented and accurate
• Collaborate with internal departments such as Sales, Finance and Sales Operations to ensure efficient, timely and accurate invoice processing and resolution of discrepancies
• Ensure internal and external client inquiries regarding invoices, payments, discrepancies and contract clarification requests are fully resolved in a timely fashion with a high level of satisfaction
• Partner with Sales Operations to facilitate any subsequent changes or adjustments requested by Sales or Client and use discretion in determining course of action
• Comply with SLA response times for contract approvals, invoicing and client inquiries
• Manage daily posting of customer payments
• Assist with monthly close and annual financial audit
• Perform other ad-hoc projects or tasks as requested by management

Requirements for the role:

• Bachelor’s Degree in Accounting, or equivalent experience
• 3+ years of billing experience
• Experience working in SaaS environment
• Understanding of and ability to apply GAAP and/or IFRS principles
• Working knowledge of IFRS and/or ASC 606 revenue recognition standard including deferred revenue
• Exceptional Excel skills (V-LOOKUP, pivot tables)
• Experience working with Salesforce CRM and a subscription billing system
• Highly proficient in Microsoft Word and G-Suite.
• Extraordinary customer service skills
• Excellent written and verbal communication skills
• Extremely organized, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment
• Highly motivated and results-driven
• Ability to leverage good judgment in problem-solving and issue escalation
• Proficient in Microsoft Word and G-Suite.

Perks & Benefits of being at JW Player, North Macedonia:

• Private Medical Insurance
• 25 Paid Time Off + Mental Health Fridays 
• Stock Options Program
• Professional Career Development Program 
• New Employee Home Office Setup Stipend
• Mentorship Program 
• Monthly Connectivity Stipend

*Benefits are subject to location and can change at the discretion of the Company. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, and/or disability status.