Revenue Billing Supervisor

Job Description
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Oversee the daily operations of the billing department, ensuring accuracy and adherence to procedures.
• Assist in the timely preparation and validation of information for the billing process.
• Collaborate with cross functional teams, customers, and third-party institutions to resolve billing inconsistencies.
• Monitor and report on key billing metrics.
• Prepare and maintain updated documentation on billing procedures.
• Supervise and mentor junior billing staff, providing guidance and support as needed.
• Conduct regular reviews of billing processes and implement improvements for efficiency.
• Recommend and implement process optimizations within the department.
• Participate in special projects and perform other related duties as required.
Competencies
• Problem Solving/Analysis
• Strong Attention to Detail
• Results Driven
• Exceptional Verbal and Written Communication Skills
• Ability to foster collaboration across teams
• Leadership and Team Management
• Ability to manage multiple projects at once
• Process Improvement
 
Required Education and Experience

• Comfortable dealing with numbers and the processing of financial information
• Interest in working with numbers and desire to learn.
• Strong communication, including writing, speaking and active listening
• Excellent knowledge of MS Office (particularly Excel)
• Fluent in English; Bilingual a plus (Spanish, Portuguese)
• Good problem-solving and critical thinking skills
• BSc degree in Finance, Accounting or equivalent (preferred)
• High degree of attention to detail and trustworthiness
• Proven experience in high volume complex billing (preferred)

The candidate will be working mainly with Excel, Outlook, NetSuite, Salesforce and our internal systems.