Revenue Cycle Continuous Improvement Program Director Hybrid Remote

Primary City/State:

Arizona, Arizona

Department Name:

Rev Cycle Cont Imprvmnt-Corp

Work Shift:

Day

Job Category:

Revenue Cycle

Primary Location Salary Range:

$40.11 - $66.85 / hour, based on education & experience

In accordance with State Pay Transparency Rules.

You have a place in the health care industry. There's more to health care than IV bags and trauma rooms. We support our team members as they find the path that is right for them and provide many career and benefit choices including remote work options. Apply today.

Revenue Cycle Continuous Improvement provides support to the Banner Health Facilities. They are crucial in supporting accurate reporting for data driven decisions.

We are searching for a Continuous Improvement Program Manager to assess, monitor, and enhance ambulatory coding operations for Banner Health. In this role, you will analyze current practices and develop business process improvements as well as implement changes in workflows, structure and teams to ensure we are optimally achieving our business unit metrics.

This can be a remote position if you live in the following state(s) only: AZ, CO

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position provides a leadership role in Revenue Cycle Continuous Improvement (CI) analysis, improvement, implementation and measurement under the guidance of the Director of Revenue Cycle Continuous Improvement. This position will also work directly with facility CFOs, C-suite and directors for facilities with an average monthly gross revenue of $100,000,000 as the Revenue Cycle department key contact representative to the facility. This position collaborates and works closely with corporate, facility and discipline team leaders to enhance understanding of associated net revenue functions and outcomes. Also provide solutions that will lead to system-wide, standardized best practices in Revenue cycle to the benefit of Banner and operational units while assisting in the implementation of the improvement solutions.

CORE FUNCTIONS

1. Utilizes Revenue Cycle data to identify leading trends and root cause opportunities to engage key stakeholders in the Revenue Cycle and Clinical operational areas to validate root cause, craft solution, implement improvement and monitor outcome.

2. Reports progress, risks and requests for escalation to facility Executive leadership for Revenue Cycle Continuous Improvement projects and findings.

3. Provides support for facilities with monthly gross revenue greater than $100,000,000 and/or advanced level complexity of projects.

4. Manages facility specific Revenue Cycle CI initiatives, projections while aligning with enterprise-wide initiatives to ensure standardized best practice and strategic integrity. Ensures coordination with other relevant system leaders in the research, define and design process.

5. Develops materials including communication, training, policies, procedures and monitoring to ensure successful implementation of the improvement solution.

6. Lead facility recurring Continuous Improvement committees to communicate progress, risks, escalations and large project proforma to ensure effectiveness of the CI Program and assist facility leadership in understanding their facility performance, challenges and needs for improvement by addressing root cause process gaps.

7. Provides support, coordination, and education on Revenue Cycle related issues to facility leaders.

8. Assist the leadership teams in the development of strategic continuous improvement plans for their businesses. Acts as the lead for enterprise-wide initiatives and projects.

9. Position is a corporate based position and functions as a subject matter expert. Supports the achievement of financial goals and performance metrics for system. The work requires advanced leadership, problem solving skills and is involved with identifying and resolving operational problems. Continually develops improvement processes as related to hospital services revenue integrity.

MINIMUM QUALIFICATIONS

Requires a Bachelor's degree in Business, Finance, Health Management or related field or equivalent experience.

Requires a proficiency level typically achieved with 7 years of leadership or consulting revenue cycle and revenue integrity experience and knowledge (patient billing/clean claims; health information management; etc.). Requires strong human relations, organizational, process improvement and project management and communication skills as well as demonstrated leadership skills. This position requires the understanding of patient billing systems and business processes in a highly complex environment. A strong working knowledge of government payer programs and reimbursement methodologies (CMS, AHCCCS, CHAMPUS) and of managed care programs is essential.

Must have advanced computer skills with strong working knowledge of IT systems, applications and functions from clinical and business perspectives.

PREFERRED QUALIFICATIONS

Previous leadership experience preferred; MBA preferred.

Additional related education and/or experience preferred.

Anticipated Closing Window (actual close date may be sooner):

2024-08-02

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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