Revenue Cycle Manager

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Tempus is seeking a highly qualified Revenue Cycle Manager to join our growing team. This role will manage our day-to-day revenue cycle operations and broadly support reimbursement strategy for Tempus clinical laboratory test offerings across multiple disease areas.

What You’ll Do:

• Oversee Tempus revenue cycle operations and manage our third party billing vendor
• Lead people and projects to drive revenue cycle optimization and operational efficiencies
• Help improve team productivity through the development of tools (e.g, dashboards) and process improvement projects
• Present revenue cycle KPIs to Leadership team on a monthly basis
• Evaluate staffing needs and take lead on hiring, team building, and team development activities as needed
• Collaborate with Medical Affairs, Legal, Market Access, Sales, Customer Success, and Third Party Billing Vendor to ensure execution of reimbursement strategies
• Identify opportunities and implement reimbursement strategies based on regulatory/payor policy changes
• Responsible for payor contract implementation and performance management
• Lead ad hoc requests and special projects as needed

Desired Candidate Profile:

• Proven manager of others who guides individuals and teams toward desired results and sets high performance standards
• Strong attention to detail and the ability to prioritize multiple competing tasks across projects, Third Party Billing Vendor, and internal Tempus teams
• Ability to oversee the development, deployment and direction of complex programs and projects
• Experience working with disorganized data from various sources and translating raw data into practical insights and recommendations
• Creative mindset in order to problem solve, comfort with ambiguity and confidence to ask key questions
• Ability to develop and maintain strong relationships across departments (Market Access, Finance, Legal, Product, Medical Affairs, Lab Ops, etc.)
• Skillful at working both independently and in team settings and comfortable with a fast-paced environment

Preferred Qualifications:

• Bachelor’s degree in Business, Healthcare Information or related field preferred
• 7+ years post-grad experience in healthcare revenue cycle and/or healthcare consulting required
• Experience leading people and projects is required
• Excel and Powerpoint savvy; Dashboard experience (e.g, Looker, Tableau) is a plus
• Ability to tackle large, ambiguous problems 
• Strong communication and presentation skills