Revenue Cycle Manager

Revenue Cycle Manager 

If you got into healthcare to make a difference, you’re in the right place.  We’re looking for a values-driven, mission-focused, dynamic Revenue Cycle Manager who is passionate about working with seniors (and their families) especially those navigating mental and behavioral health challenges. Someone who is searching for a workplace and culture that is as committed to them as they are their patients.  If that’s you, read on! 

What’s Rippl? 

At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers, intent on building a movement to bring mental healthcare to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we’re ready to take action.  

We’re reimagining what it feels like to experience mental health care challenges as a senior.  By leveraging an obsession with supporting our Care Team, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around mental and behavioral healthcare, both for seniors and their families and caregivers.  Helping them stay healthier, at home longer, and out of the Emergency Room. 

Our Core Values  

At Rippl, we live and breathe a set of shared, core values that help us build the best team, guide how we work together, and best serve our patients, families and caregivers.  

If not Us, then Who?  Seniors need better mental health care NOW. Our mission is urgent. And, we’ve got the perfect team to take this on.   

Mission is our Middle Name  There is no more noble mission than caring for seniors with mental health challenges. We’ve set out to make a giant, lasting, transformational impact.  

Care Team Obsession  Our team members are our focus, our obsession. We listen and learn from, and with, our front-line team  to find the right answers. When we care obsessively for our team, our patients and families will get the care they deserve. 

Moving Mountains  We see what we’re doing as a movement–a movement focused on solving one of the most important, most urgent challenges in healthcare for a really special group of people.  

Raising the bar, for everyone We are leveraging world class expertise to define a new standard of care. Partnering with the country’s leading academic institutions and geriatric clinicians, we are bringing clinical excellence to our seniors. 

Join the movement

We’re looking to find other changemakers who are ready to join our movement. Those who believe serving seniors is their calling, their reason for jumping out of bed every day. Our ambition is to create a nirvana workplace for this tribe! And, most importantly, help them make a giant difference in the lives of their patients. Because, “if not us, then who?” 

The Role:   

The Revenue Cycle Manager plays a critical role in the daily billing operations and developing best in class revenue cycle processes and procedures.  Responsibilities include owning the daily billing operations, reviewing and submitting claims to payers, denial management, and insurance and patient recovery.  This new role will have the opportunity to own the process to scale with our growth.

Responsibilities:  

• Preparing and submitting medical claims and associated billing data
• Chart scrub current claims to ensure correct CPT codes, insurance IDs and chart accuracy 
• Manage patient medical information is accurate including referrals and pre-authorizations
• Assist patients with any questions and managing payments
• Manage accounts receivable for insurance companies as well as patient responsibility
• Own and manage all aspects of Athena billing system including rate changes, cash collections, and reconciliations
• Report on contracted and non-contracted payer remittance trends
• Review denied claims and collaborating with payer contracting manager to resolve 
• Analyze, assess and restructure current revenue cycle process to be in line with best practices

Qualifications:  

• Bachelor's degree in a relevant field (Business Management, Finance, Healthcare Administration) required or equivalent experience
• Minimum experience 2 years required, 4 years preferred, in revenue cycle management including billing and collections
• Strong understanding of payer fee schedules (Fee for Service, Value Based) and billing requirements specifically with Medicare and Medicare Advantage plans
• Worked in Athena billing and third party partners required
• Experience working directly with patients on collections and billing issues
• Ability to meet and comply with HIPAA/Confidentiality policies and handle privileged information in a discreet and confidential manner
• Strong problem-solving skills and ability to adapt to changing regulations

 What's in it for you  

• Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility 
• Fast growth company with opportunities to take on more responsibility or develop into new roles
• Opportunity to work remotely
• Competitive compensation 
• Annual bonus eligibility 
• 401(k) plan with a healthy match 
• Equity in the form of stock options 
• Medical, Dental and Vision coverage for you and your family 
• Life insurance and Disability
• Well-being and Remote Work stipend
• Generous Paid Time Off 

Pay Range Details 

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. 

Role: Range is $90,000 - $110,000 (DOE) 

We are going to make some very big waves starting with a small Rippl - come join us!