Revenue Operations Associate

Brightflag is growing. We are a team of 150+ technologists, lawyers, creators and some of the brightest commercial minds in SaaS, working from the US, Europe and Australia. Together we are transforming how in-house legal teams work.

This Revenue Operations Associate role reports to the Director, Revenue Operations and is the second revenue operations hire! You will be a key contributor to achieving Brightflag’s aggressive growth goals, focusing on top-of-funnel efforts and becoming an expert in Brightflag’s marketing operations. The Revenue Operations Associate can expect to spend about 50% of their time on recurring activities (e.g. data integrity, reporting, maintenance) and 50% of their time on larger projects (e.g. selecting and implementing new systems, territory planning). You will have an opportunity to take on additional projects and assist the Director of Revenue Operations in supporting the full go-to-market team.

• Enabling sales/SDR management to effectively “see around corners” by leveraging key technology (call coaching, outbound engagement tool) 
• Creating process documents, video walkthroughs, and lessons; manage central repository for all rev ops-related enablement/content
• Ensuring leads are being scored correctly and routed to the right person at the right time
• Creating reports/completing analysis to enable team managers to measure performance; e.g. flag outcomes 
• Enable scaled prospecting by providing SDRs and AEs target lists to focus on
• Update reporting for management and provide insights into trends; highlight ways we can be doing things better, areas of threat, and opportunity
• Provide sales and SDR management visibility into their teams’ performance and outputs
• Reduce friction using processes and systems to help managers improve their team’s process and approach to work
• Helping teams manage work and projects by using project management framework and tool
• Completing trainings on systems and processes
• Getting new hires up to speed on revenue operations

• Confident communicator; you are able to distill analysis into easy-to-understand results
• You pride yourself on your excel skills & understanding of Salesforce
• Tech-savvy; you understand system architecture and dependencies
• You are self-motivated; ability to work autonomously
• Open-minded; you are known for being open to new and different ways of doing things
• You are highly-organized with a disciplined approach to your work
• You have a collaborative, problem-solver mindset
• You are ambitious & pride yourself on being a quick learner

• HubSpot Inbound Marketing and/or Marketing Software knowledge/certifications

We’re growing fast and so is the experience we can offer you:

• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a rapidly growing scale-up.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A collaborative, helpful team, in a friendly, values-driven and inclusive environment.
• Competitive salary. 
• Share options.
• 20 days PTO + 4 company ‘Reset’ days throughout the year.
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.  
• Learning subsidy of $2,200 annually, to spend as you wish, plus study and examination leave where applicable. Our ‘bookworm’ program also enables you to order a book a month.. on us!
• Wellbeing program & stipend.
• Home office set-up supports.

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

This role offers a flexible work location across the United States (eastern time zone is ideal). Whether that be in the office in New York City, remote from anywhere in the US, or a mix of office/remote work, you choose what works best for your lifestyle. 

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

Hello, We’re Brightflag - one of the fastest-growing tech startups in the legal world - we’re on a mission to transform legal operations. Our patented AI-powered software combined with a best-in-class Customer Success team empowers corporate legal teams to do better, no matter the starting point. Our SaaS platform was the first to apply artificial intelligence and machine learning to legal operations management and has invested more than 100,000+ hours in its development. Using Brightflag, corporate legal teams achieve visibility into their operations, streamline internal workflows, and engage with outside counsel more efficiently. You can learn more about Brightflag Here.