Revenue Operations Associate

Who we are

DoubleVerify is a leading software platform for digital media measurement, data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, publishers and digital ad platforms. DV’s technology platform provides advertisers with consistent and unbiased data and analytics that can be used to optimize the quality and return on their digital ad investments. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you’ll do

DoubleVerify is seeking a highly motivated Revenue Operations Associate based in New York City reporting to the Director of Revenue Operations in New York City. We are looking for a hands on, self-starter who thrives in a fast-paced environment in a rapidly growing company and market. 

• Manage the daily upload of invoices from our Sales Force CRM System to our NetSuite Financial System.
• Reconcile Salesforce data to NetSuite Invoiced Data.
• Respond to a high volume of daily e-mails and client inquiries for missing monthly invoices, discrepancies etc. (Ability to flag e-mails and follow up for resolution)
• Review daily priorities to ensure that scheduled responsibilities are addressed.
• Resolve billing discrepancies including working with appropriated DoubleVerify teams, including Sales, Account Management and Accounts Receivable for resolution.
• Generate ad-hoc reports for clients and our internal teams to confirm final revenue by customer/advertiser/campaigns etc.
• Check Sales Force Dashboards for unbilled invoices that are ready to bill, special clients, and adjustments.
• Assist with the client monthly PO process and submission of invoices into our customer portals.
• Manage the invoicing of consolidated invoices to select clients
• Assist in testing of our system enhancements and validating data when new functionality rolls out.

Who you are

• 3-5 years of experience in a fast-paced client service environment
• Strong verbal and written communication skills
• Excellent organizational skills and ability to multi-task in a fast paced environment
• An understanding of accounting and billing principles
• Proficiency in Microsoft Excel
• Knowledge of media billing a plus
• Salesforce & NetSuite experience a must
• Excellent attention to details
• Willing and eager to learn with a positive attitude
• Experienced with high volume billing & client accounts

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.

The estimated salary range for this role based on the qualifications set forth in the job description is between $43,000 to $80,000. This role will also be eligible for bonus/commission (as applicable), equity, and benefits. 

The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, and recognize that the person we hire may be more or less experienced than this job description as posted.