Revenue Operations Associate

Brightflag is growing. We are a team of 150+ technologists, lawyers, creators and some of the brightest commercial minds in SaaS, working from the US, Europe and Australia. Together we are transforming how in-house legal teams work.

This Revenue Operations Associate role reports to the Director, Revenue Operations and is the second revenue operations hire! You will be a key contributor to achieving Brightflag’s aggressive growth goals, focusing on top-of-funnel efforts and becoming an expert in Brightflag’s marketing and sales operations. The Revenue Operations Associate can expect to spend about 50% of their time on recurring activities (e.g. data integrity, reporting, maintenance) and 50% of their time on working towards quarterly OKRs. You will have an opportunity to take on additional projects and assist the Director of Revenue Operations in supporting the full go-to-market team.

• Create and manage reporting and analysis for marketing, sales, and SDR management to provide visibility and insights into performance trends at scale
• Ensuring leads are being scored correctly and routed to the right person at the right time; oversee account and territory management and lead and data flow between Hubspot and Salesforce
• Providing better data to sales and SDR management to enable them to “see around corners” and more effectively leverage key technology (call coaching, outbound engagement tool) 
• Managing and manipulating large sets of data in Salesforce, Hubspot, and/or Excel, such as sourcing email addresses and uploading a post-event attendee list to Salesforce for prompt sales follow-up and marketing nurture
• Identify areas to reduce friction by improving existing processes or introducing new one and automating repetitive manual tasks to enable teams to be more productive and efficient
• Creating process documents, video walkthroughs, and lessons; manage central repository for all rev ops-related enablement/content
• Completing trainings on recommended processes, such as how to best leverage our tools
• Getting new hires up to speed on revenue operations and the GTM tech stack

• Confident communicator; you are able to distill analysis into easy-to-understand results and discuss at varying levels of detail to different audiences
• Tech-savvy; you understand system architecture and dependencies; Salesforce experience required 
• You pride yourself on your ability to recognize trends in large sets of data and your excel skills
• You have a problem-solver mindset and like to work collaboratively
• You are ambitious, a quick learner, and like a fast-paced environment
• Open-minded; you are known for being open to new and different ways of doing things
• You are highly-organized with a disciplined approach to your work

• Salesforce Certified Administrator or similar
• SalesLoft certification
• HubSpot Inbound Marketing and/or Marketing Software knowledge/certifications

We’re growing fast and so is the experience we can offer you:

• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a rapidly growing scale-up.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A collaborative, helpful team, in a friendly, values-driven and inclusive environment.
• Competitive salary (80k-100k OTE)
• Share options.
• 20 days PTO + 4 company ‘Reset’ days throughout the year.
• Comprehensive health insurance, life insurance and long term illness/income protection.
• Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.  
• Learning subsidy of $2,200 annually, to spend as you wish, plus study and examination leave where applicable. Our ‘bookworm’ program also enables you to order a book a month.. on us!
• Wellbeing program & stipend.
• Home office set-up supports.

We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. 

This role offers a flexible work location across the East Coast of the United States (NYC is preferred.) Whether that be in the office in New York City, remote from anywhere in the US, or a mix of office/remote work, you choose what works best for your lifestyle. 

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

Hello, We’re Brightflag - one of the fastest-growing tech startups in the legal world - we’re on a mission to transform legal operations. Our patented AI-powered software combined with a best-in-class Customer Success team empowers corporate legal teams to do better, no matter the starting point. Our SaaS platform was the first to apply artificial intelligence and machine learning to legal operations management and has invested more than 100,000+ hours in its development. Using Brightflag, corporate legal teams achieve visibility into their operations, streamline internal workflows, and engage with outside counsel more efficiently. You can learn more about Brightflag Here.