Revenue Operations Lead

Working at RippleMatch:

At RippleMatch, we are building the recruitment automation platform changing how Gen Z finds work. The current status quo of finding a first job is broken: Traditional career services and job boards with millions of postings aren't very helpful, and figuring out where to begin your career is a difficult and overwhelming decision. It's also not a fair contest. For many Gen Z candidates, opportunity is limited based on where they attend school and their personal networks.

By replacing job boards with matching and automation, RippleMatch eliminates the most time-intensive parts of the recruitment process for both employers and job seekers. Leading employers such as Amazon, eBay, and Teach For America leverage RippleMatch to build diverse, high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.

Since launching RippleMatch from a college dorm room in 2016, we've raised $79 million in venture funding (most recently, our $45m Series B), helped tens of thousands of users find jobs, expanded to 1,500+ colleges & universities, and brought on hundreds of leading employers as customers. Our tight-knit team of 130+ (& growing!) talented people work hard, celebrate wins, and care deeply about changing the way finding a job works.

The Role:

Come join the RippleMatch team as our first Revenue Operations Lead and second RevOps hire, and help us reach our growth targets as you partner closely with the Director of Revenue Operations to build out our RevOps function. This person will drive significant value and support to our go-to-market functions and help ensure that we are operating effectively and efficiently.

What you'll do:

• You will act as a strategic partner in helping sales, marketing, business development, account management and customer success achieve their revenue goals.
• Work extensively in Salesforce and Google Sheets to forecast, model and create scalable processes to procure clean data.
• You’ll help define and optimize our revenue processes, analyze and share insights on key revenue trends, define and analyze metrics which drive revenue, and effectively setup RippleMatch for scale.
• You’ll partner closely with revenue leaders to understand their short and long-term goals to help you build an optimal process which powers our revenue organizations.
• This is a high-visibility role providing insights and strategic direction to RippleMatch’s senior leadership to ensure we’re meeting our targets.

Who you are:

• A professional with 3+ years working in a revenue operations function, preferably at an early-stage SaaS tech startup
• Extremely process oriented, with the ability to define clear procedures to multiple teams and enable them to follow these procedures
• A curious, data-driven thinker who can process information to reveal revenue insights and trends
• A business partner with strong data and report building skills who can communicate insights in easy-to-digest formats and is adept at using Salesforce and Excel/Google Sheets
• An experienced project manager with great attention to detail
• A skilled cross-functional communicator
• Experienced with GTM technologies, including Salesforce, Hubspot, Catalyst, etc.

Nice to Haves:

• Salesforce Administrator certifications

Culture & Perks:

At RippleMatch, we understand that our success stems from the people we have on board, which is why we invest heavily in our team’s well-being and growth. We offer a full slate of perks including equity, paid vacation, a pre-tax commuter program, discounted Citi Bike and Class Pass memberships, and — our favorite thing — comprehensive FREE healthcare benefits. We work hard to foster a culture of constant self-improvement, true ownership, and positivity. At our core, we are a tight-knit team that works hard, celebrates wins, and cares deeply about changing the way finding a job works. We are going to fundamentally transform the hiring landscape and won’t settle for anything less.

RippleMatch is a remote-first company. We believe in helping to shape the future of work and creating accessibility to a great working environment for all, regardless of location.  Our physical office is conveniently located near Union Square in New York City and all RippleMatch team members are encouraged to work remotely or come into the office as much as they want or not at all. To ensure the health and safety of our team, RippleMatch does require proof of vaccination for all team members.

We believe in maintaining a culture that can cut across distance to suit our employees who choose to be remote as well as those who prefer to come in office. We host monthly virtual events as well as monthly in-person events, team-wide virtual activities every month like Wellness Challenges, and a time to hear from our founders regularly regardless of location. Creating strong bonds between RippleMatch team members means a lot to us, and while we know that this can be done remotely, we also invest heavily in creating opportunities to make sure all employees are able to bond with one another in-person. At this time, we require some travel (sponsored by RM!) for our company retreats, on-site team building, and other fun in-person events. While not required, we also highly recommend in-person onboarding, where you’ll be able to meet and bond with others in the office!

RippleMatch is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.