Revenue Operations Manager

Block is a renovation platform transforming the $450 billion renovation industry. Block democratizes access to high-end design, while combining design, construction, and materials into a streamlined experience. Block simplifies a complex and convoluted process and gives homeowners certainty on outcomes, quality, price, and time. 

Our mission is to give homeowners a better way to improve the spaces they live in, and to give contractors a better way to work. We are building an ambitious, tenacious, and creative team that is unafraid of tackling new challenges. Employees come to Block for the opportunity to work in a rapidly scaling tech start-up that remains steadfastly dedicated to its employees, its culture, and constant iteration and improvement.

Role & Responsibilities

As the Revenue Operations Manager, you will serve as a key strategic and tactical contributor to our growth, owning strategic insights, analytics, and tools for Block’s Sales and Marketing teams. You will proactively surface opportunities for step-change improvement, drive reporting, and collaborate with functional leaders to create meaningful business impact. Key responsibilities include: 

• Collaborate with functional leaders across Sales and Marketing to drive strong business performance quarter after quarter
• Lead cross-functional projects to identify and pursue high-impact opportunities across Block
• Build, maintain, and analyze reports and dashboards to track key growth metrics to deliver insights to the business
• Manage and optimize growth-side software tools such as Salesloft, maximizing their value to the team
• Work hand-in-hand with our Salesforce administrator to ensure CRM sets operating teams up for success.

Qualifications 

• Curiosity to explore complex questions, learn about the business, problem-solve, and improve processes; ability to drive change, not just present information 
• Comfortable working cross-functionally and managing stakeholders towards consensus
• Ability to work autonomously, prioritizing time toward the greatest impact
• Bachelor’s Degree required
• 4+ years in a directly related position, such as sales operations, business operations, management consulting, or sales management with an analytics-heavy bent.
• Strong analytical abilities and advanced proficiency in Excel; SQL is also valuable, but not required 
• Experience and proficiency in Salesforce and Looker (or similar data visualization tool), as well as additional tools in the growth tech stack 
• Excited to work in a fast-paced, ambiguous startup environment; experience with startup ecommerce or marketplace businesses preferred 
• Research and reporting skills to analyze sales data and trends to create forecasts

This is a full-time position reporting to the Head of Business Operations. The initial salary range for this position is expected to be $100,000 - $120,000. Actual salary will be dependent on job-related criteria such as skills and relevant experience. To further support your growth at our company, Block also offers the following:

• Earn equity in an early stage high-growth company
• Subsidized health insurance, dental coverage, vision coverage, and One Medical membership
• Flexible work environment, with hybrid and fully remote roles
• 12 weeks universal fully paid family leave
• PTO and company holidays
• 401k retirement savings plan with matching employer contribution
• HSA with employer contribution & FSA plans
• Learning and development stipend
• Employee discount on renovation services
• Working alongside an ambitious, kind, no-drama team