Revenue Operations Manager

Founded in 2009, CLO Virtual Fashion is creating a new ecosystem for digital fashion based on its unrivaled technology in 3D clothing simulation algorithms.

CLO Virtual Fashion provides all clothing-related services from concept to design, manufacturing, marketing, fitting, and styling based on 3D clothing simulation algorithms.

Along with costume design software CLO, Marvelous Designer, and Jinny, we are involved in the entire costume journey with platforms specialized in costume content such as CLO-SET and CONNECT to build an efficient and sustainable workflow. Additionally, our solution allows physical and digital garments to be tagged together to function within the CLO system.

CLO Virtual Fashion, which is leading the global digital fashion market, currently has a total of 13 offices in 11 countries around the world, including Asia, North America, Europe, and South America, and is gradually expanding based on numerous customers from around the world.

Job Description:

The team at CLO Virtual Fashion is growing! We're looking for you to join us as a high-performing Revenue/Sales Operations Manager to build and manage the sales processes and infrastructure to take CLO to the next level. 

You will lead revenue/sales operations, own CRM systems (Salesforce), manage sales cycle data, marketing data, forecast, track KPI and own data for a growing team of 50+ Business Development managers and Customer Success managers. The RevOps Manager will report to Corporate Strategy Lead and will help shape all revenue-related operations. This position is based in New York, with an expectation of being in the office most days while offering flexibility for remote work based on Company policy. 

Responsibilities

• Manage and analyze all enterprise software sales deals, metrics, process, and sales stakeholders
• Create and optimize infrastructure and processes in CRM (Salesforce) and across CLO’s revenue tech stack to build a scalable, repeatable, data driven sales machine
• Drive strategy around achieving predictable revenue such as funnel management, forecasting and reporting; managing sales pipeline
• Connect tools and systems (CRM, internal tools, project mgmt tools, payment flow, dashboards, enablement, etc) for optimal workflow and visibility
• Handle sales-based reporting and analytics to inform strategy across sales, marketing, and customer success via one source of truth
• Manage strategic projects with Business Development / Corporate Strategy and the Executive Team to create efficiencies and automation across functions
• Work with Corporate Strategy to build forecasts and models for various planning initiativesAnalyze data to inform sales targets, quotas, incentives, geos, verticals and commission structures
• Handle CRM hygiene to ensure accurate data quality and accurate reportingCreate dashboards and reports for the customer journey (pre and post sales)

Requirements

• Minimum 2+ years of experience in RevOps, SalesOps, BizOps analyst roles at technology companies, Management or Technology Consulting, or Data Analyst/Scientist roles. Bachelor’s degree - quantitative major is a plus
• Must demonstrate the ability to work effectively with large data sets and hit the ground running in a dynamic environment
• Strong Salesforce CRM systems/reporting, dash boarding and workflow skills or desire to quickly learn Salesforce CRM from the ground up
• Strong understanding of or desire to learn B2B Software, sales process, and customer journey with associated metrics
• Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
• You’re adaptable and accountable. You understand that growth stage companies are constantly evolving and you always do what you say you’re going to do
• Knowledge and experience in 2D/3D CAD, SaaS, Fashion, Gaming business is a plus
• Proficiency in Korean language is a plus.

Benefits

• Healthcare Coverage (Medical/Dental/Vision Insurance)
• Paid parental and caregiving leave
• Retirement Plans including company match
• Work From Home Allowance
• Commuters Benefit
• Paid-Time Off
• 10 paid holidays plus company wide office closure
• Sick Days
• Flexible Work Hours