Revenue Operations Specialist

Your role as Revenue Operations Analyst will be to ensure management’s ability to make sound, fact-based decisions as a strategic business adviser. Your primary responsibilities will be to maintain reporting and analysis packages, support process improvements to the Salesforce.com CRM system and to assist the global sales organization with day to day needs. You will also be supporting strategic and tactical initiatives within the sales department as well as cross-functionally to maximize revenue opportunities.

Job Responsibilities 

• Lead initiatives to streamline data reconciliation processes, enhancing efficiency and accuracy across the revenue operations function.
• Work cross-functionally to support key stakeholders in Sales, Account Management, Finance, Marketing, Customer Success and Support.
• Collaborate with finance team to ensure accurate bookings and renewal data in Salesforce.com CRM system through monthly contract reconciliation process.
• Maintaining data integrity within Salesforce.com to improve sales and marketing effectiveness.
• Proactively identify and document improvements to Salesforce.com data.
• Support initiatives from the revenue operations team.

Qualifications/Experience 

• 2-4 years of experience in a sales operations, business analyst, finance or related role.
• Proven record of leading data quality improvement projects or initiatives in SFDC.
• Demonstrated Salesforce.com and Microsoft Excel/Google Sheets proficiency.
• Detail oriented, strong analytical and problem solving skills with a high sense of urgency.
• Ability to work independently while managing multiple priorities and tasks.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center, and hiring, recognizing, promoting employees who are committed to living and breathing these same ideals. We value collaboration, creativity, work/life balance, professional growth and creating an empowering space for open communication. Whether you’re in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email [email protected]. 

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