Revenue Specialist

Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Responsible for communicating with customers and internal team members to perform various finance functions such as customer invoicing, customer collections, commission reporting, cash applications and other projects as assigned. Role will handle more complex issues from end to end- to include facilitating interdepartmental meetings, customer meetings, and process documentation to drive issue resolution and future prevention.
Responsibilities

• Processes customer invoices within stated timeframes and with accuracy.
• Assists with updating invoicing spreadsheets.
• Ensures customer payments are posted to internal systems within stated timeframes and with accuracy.
• Responds in a timely manner to customer invoice questions.
• Communicates with customers and account managers to determine payment status and reasons for potential overdue payments.
• Prepares monthly sales reports for commission calculation. Works with internal stakeholders to ensure accuracy and resolve disputes.
• Organizes, files, reviews, and tracks customer paperwork and correspondence.
• Researches past invoice payments and/or invoice discrepancies and brings to resolution.
• Performs routine accounting reconciliations of customer invoicing.
• Participate in systems release requirements development & testing (UAT) impacting above responsibilities.
• Support annual audit initiatives by providing required documentation.
• Resolve complex issues by facilitating interdepartmental meetings with Sales, Sales Support, MIS, Operations, et al. Participate in meetings with customers.
• Perform root cause analysis to ensure future issue prevention.
• Ensure processes are documented and updated as needed.
• Performs other projects as assigned.

Qualifications

• 3+ years of experience in the Accounting or Finance field with a minimum of 2 years telecom invoicing experience
• Experience with MS Office, with a proficiency in MS Excel to include pivot tables, vlookup, and common calculation and formatting formulas
• Detail-oriented and motivated with strong organizational skills
• Ability to work well in a team setting
• Excellent customer service and communication skills
• Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures. Ability to write reports, business correspondence, and procedure manuals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.

Base pay range: $56,300- $60,000, commensurate with experience
Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Fitness membership discounts
• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.