Revenue Systems Administrator

Hudl’s Revenue Systems team supports our teams on the frontline by maintaining many core systems used day-to-day like Salesforce Service Cloud (ticketing), Amazon Connect (telephony), Solvvy (chatbot), Zapier (automation) and more. These tools are key to the lives of hundreds of Hudlies each day, and our successful use of them is at the heart our operational success.

We’re currently looking for a Revenue Systems Administrator, to align with our global support team, who service Hudl customers around the world through a multi-channel approach. The role will focus on system administration of third party software, including troubleshooting, process improvement, and system maintenance. You will cross train on software like Salesforce Service Cloud (ticketing) while fully owning tools like Amazon Connect (telephony) and Solvvy (chat bot).

You will work directly with support, both individual contributors and leadership, as well as with stakeholders from other departments, always keeping an eye on ways to improve the productivity and efficiency of the team so that the ambitious growth goals are met.

Our flexible work policy means you can decide where you want to work: our Lincoln HQ, our Omaha office or remotely within the majority of U.S. states (exceptions: Alaska, California, Colorado, Connecticut, Delaware, D.C., Hawaii, Maine, Maryland, Montana, New Jersey, New Mexico, New York, North Dakota, Oregon, Rhode Island, Vermont and Washington). #LI-Remote

• Self-motivated. You take ownership of your own learning and the outcomes you deliver in your role.
• Passionate. You enjoy helping people, enjoy learning, and enjoy working with technology.
• Organized. You can juggle multiple responsibilities at once and deliver on varying types of tasks each week.
• Determined. You are a high-performer, you deliver results, and you want to work as part of a high-performance culture.

• Learn quickly.
• Become an expert. Over time you’ll know the full ins and outs of our core tech stack and teach Hudlies how each piece of technology can help improve their performance.
• Practice servant-leadership. With hundreds of internal customers across Hudl around the world, you’ll lead the way by helping and serving them at the highest level.
• Collaborate with the team. Working with the Support Enablement and broader Business Operations team, you help bring people’s ideas to life through our systems stack.
• Implement new ideas. You have a vision and the will to execute on it in order to make our reps the best they can be.

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.