RevOps Analyst - UX Design Intern

Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.

Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.

Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy -- a $1.5 Trillion opportunity by 2025 according to UBS.

Our mission: to power the world’s best companies to win in the Subscription Economy.

The Team

Revenue Operations is the heartbeat of Zuora’s tier-one Field Sales and Marketing team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales and marketing team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it’s no surprise we strive for operational excellence in all that we do. 

In this role you’ll get to

Work with sales, marketing, and corporate data teams to deliver a seamless user experience across resources that we use to run the business on a weekly, monthly, and quarterly cadence. Some of the experiences you may gain through your internship include:

• Create a clear roadmap and prioritization to deliver a seamless user experience for our stakeholders
• Optimize existing dashboards and GTM resources to create the best user experience by exploring many different approaches to solve end-users’ problems
• Develop consistent definitions of KPIs across the business to support our GTM team.
• Alignment with the data and analytics teams across the organization will be essential for success in this role.
• Apply expert judgment to remove impediments and deliver success in a fast-paced environment
• Communicate and build rapport with stakeholders, technical and non-technical team members alike

Who we’re looking for

• Interest in pursuing a career in user experience design at a data-driven organization
• Education: currently completing a Bachelor's degree in a related discipline (e.g. business, design, information systems). Applicants must be in their junior or senior year.
• Hands-on knowledge of user experience design.
• Strong problem solving skills.
• Self-motivated, willing to use online resources to answer questions, establish best practices and expand skills.
• Strong attention to detail, organization skills, and planning capabilities.
• Excellent verbal and written communication skills. Ability to work well with team members and internal partners.
• Experience using Google slides required. Experience with visualization tool (Power BI, Tableau) preferred.

How you’ll be supported on your journey as a Zuora intern: *

• Competitive pay
• Paid company-wide wellness days
• Exclusive early talent programming and networking opportunities
• Laptop for business use, and fun Zuora swag
• Possibility of full-time offer following your internship

*Specific benefits offerings may vary by country

About Zuora

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.

“ZEO” Culture

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.