RevOps Systems Analyst

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you! 

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.  

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the awesome Rev Ops Team making that happen.

• Act as lead or supporting administrator for our sales tech stack - ensuring it’s accurate, adhering to best practices, and integrated well with all other systems. 
• Provide maintenance and first-tier support to the sales team, unblocking bottlenecks, and monitor & maintain our data to raise insights.
• Partner with sales leaders on operational reporting and analytical requests: Board of Directors and management reporting, sales productivity and performance analysis, quota setting and attainment, and sales KPIs 
• Work with internal customers and collaborators to implement configuration changes including: definition of workflow and approval processes, flows, process builder and custom object implementation
• Operate as a liaison & cross functional collaborator with Customer Success, SDR, Marketing, Product, Data, Finance, and C-Suite to continuously drive greater sales alignment and efficiencies
• Own and audit sales database information, identifying and eliminating duplicates, inaccurate information, and irrelevant contacts, ensuring system integrity
• Create ad-hoc reports and dashboards for our end users utilizing all report types available within Salesforce 
• Present new insights and processes in weekly sales team meetings
• You’ll be a technocrat to examine, support, and advance the technological needs for our RevOps and the GTM teams we support

• Prior RevOps or related experience in a fast-paced startup environment 
• 1-3 years of Salesforce experience - Building reports/dashboards, validation rules, workflows, flows, etc.
• Experience with CPQ (Evaluating, implementing, managing, etc.)
• A knack for systems - picking up how to navigate and admin them quickly from scratch
• Bonus if you have already have experience in BI Tools (Looker, Tableau, Domo), Engagement Platforms (Salesloft, Outreach), Marketing tools (HubSpot, Pardot, Marketo), other Sales support software (Zoominfo, LinkedinNavigator)
• Basic understanding of SaaS Sales Processes
• Excellent Excel skills 
• Comfortable building relationships and communicating with different stakeholders
• An eye for the details, and the ability to deliver accurate output in a timely manner
• Natural inclination to see ambiguous processes and dig in to make them understood and better
• Curious, independent, proactive & willing to learn
• Love to help others & excited by getting things done
• Disciplined, self-starter with strong organizational skills
• Ability to effectively prioritize and manage recurring or ongoing tasks, one-off projects and on-demand request
• Demonstrate passion for gaining new skills

Job Level: 20 

Base Compensation Range for Job Level: $70,000 - $95,000 Annually 

The cash compensation above includes base salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, overtime pay or other variable incentives.

HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance. 

HealthJoy is a remote-first employer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. 

At HealthJoy, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each role and individual. 

In addition to cash compensation, HealthJoy offers a rich “Total Rewards” package that includes:

• Medical, Dental and vision insurance packages
• HSA contribution match
• Stock options for eligible roles
• 401k match
• Paid parental leave
• Company sponsored Short Term and Long Term Disability coverage
• Flexible PTO 

At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive.

We believe that everyone should be paid based on their qualifications, experience, and the work that they do, and not on their gender, race, or any other personal characteristic. Our compensation practices are essential to fostering a diverse and inclusive culture where we value the contributions of all our employees. 

We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work. 

Additionally, we assess the external market and internal equity across like roles. As part of our regular review of pay practices, HealthJoy examines employee pay for potential disparities between persons of different genders, races and ethnicities that are not explainable by objective factors such as performance, experience level, credentials, or location, and are committed to correcting any issues and reviewing practices from unintended outcomes. 

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. 

All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.

Don’t meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. HealthJoy is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role and HealthJoy, we encourage you to apply. You may be just the right candidate for this or other roles.